Tour Sales Consultant

We are looking for a Tour Sales Consultant to join our Nairobi team. This role involves managing client inquiries, preparing detailed itineraries, and ensuring high levels of client satisfaction throughout the sales and booking process.

Key Responsibilities

• Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times.
• Itinerary Preparation: Create detailed itineraries that include all client requests and services.
• Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments.
• Feedback Collection: Consistently gather post-safari feedback and address any concerns.
• Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips.
• Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction.
• Sales Contribution: Support achievement of weekly and monthly sales targets.

Qualifications and Requirements

• Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
• Minimum of 2 years in the travel industry, specifically in tour consulting or hotel operations.
• Strong communication skills both written and verbal, especially with the English-speaking international market.
• Proven experience in selling East Africa (Kenya, Uganda, and Tanzania) as a travel destination.
• Ability to handle multiple client requests efficiently.
• Highly organized with strong deadline management.

How to Apply

Send your resume to careers@africasafaritrips.com with the position title as the subject. The application deadline is 23rd May 2026.