The Telesales Agent is responsible for driving sales growth through effective telesales strategies, customer relationship management, and distribution support within the pharmaceutical sector. This role involves promoting products, closing sales, and ensuring customer satisfaction while contributing to the overall revenue and market expansion goals of the organization.
Key Responsibilities
Sales and Customer Engagement
Conduct outbound calls to promote pharmaceutical products and services.
Build and maintain strong relationships with pharmacies, hospitals, and distributors.
Identify customer needs and provide appropriate product solutions.
Achieve monthly and quarterly sales targets.
Market Development and Distribution
Support distribution activities by coordinating with logistics teams.
Expand customer base through lead generation and follow-ups.
Provide feedback on market trends, competitor activities, and customer preferences.
Operational Oversight
Ensure timely order processing and delivery coordination.
Maintain accurate records of customer interactions and sales transactions.
Monitor customer satisfaction and resolve complaints promptly.
Compliance and Risk Management
Ensure adherence to pharmaceutical sales regulations and ethical practices.
Promote responsible marketing and product information dissemination.
Uphold workplace health and safety standards during operations.
Teamwork and Collaboration
Work closely with sales and marketing teams to execute campaigns.
Share insights and strategies to improve overall team performance.
Participate in training and skill development programs.
Qualifications and Requirements
Diploma in Sales, Business Administration, Pharmacy, or a related field.
Minimum of 1 year of experience in pharmaceutical distribution or telesales.
Proven track record in meeting sales targets.
How to Apply
Interested and qualified candidates should apply through the Accurex Leadership and Management Consultants Ltd recruitment portal. Applications are processed via accurex.pipohris.io. Visit the following link to submit your application: https://www.myjobmag.co.ke/apply-now/1181780
How to Apply
Interested and qualified candidates should apply through the Accurex Leadership and Management Consultants Ltd recruitment portal on accurex.pipohris.io.
