Edenbridge Capital is a non-bank financial services company registered in Kenya that offers loans, guarantees, and insurance products. We believe that individuals and small-to-medium businesses have the potential to thrive but often lack access to the capital required to do so. We are seeking a vibrant and motivated Tele-Collections Intern to join our team in Gatundu. This role is ideal for someone looking to build a career in finance and debt management while making a tangible impact in a growing organization.
Key Responsibilities and Duties
Engage with customers professionally over the phone to follow up on overdue accounts.
Utilize basic knowledge of debt collection processes and customer service principles to resolve payment issues.
Maintain high attention to detail and accuracy in all record-keeping activities.
Handle confidential financial information with the utmost integrity.
Collaborate with team members and contribute to a vibrant leadership style and business acumen within the department.
Work efficiently using Microsoft Office tools including Excel, Word, and Outlook.
Requirements
Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field.
Excellent communication and interpersonal skills with a professional phone presence.
Ability to work both independently and as part of a team.
Basic knowledge of debt collection processes and customer service principles.
High attention to detail and accuracy in record-keeping.
Ability to handle confidential information with integrity.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Prior experience in customer service, a call center, or debt collections is an added advantage.
How to Apply
To be considered for this internship, please send your CV, Cover Letter, and a passport-sized photo to: hr@edenbridgecapital.co.ke.
Note:
Indicate the job title ("Tele-Collections Intern") and the location fulfillment center ("Gatundu") in the subject line of your email.
Deadline for application: 12th April 2026.
How to Apply
To be considered, send your CV, Cover letter & passport photo to: hr@edenbridgecapital.co.ke. Ensure you indicate the job title and the location (Gatundu) in the subject line. Deadline: 12th April 2026.
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