The Team Leader Fibre will successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis, and network quality initiatives for the fibre optic network.
Role Overview
Primary Reporting: Team Leader – Field Operations
Secondary Reporting: Regional Technical Manager
Department: Technology
Leadership Level: Individual / Team Contribution
Key Responsibilities
Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts, and Man holes.
Generates sensor indicators and executes inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
Conducts regular inspections of the assigned system and repairs any defects recognized.
Prepares and maintains system records and system diagrams.
Performs fibre optic maintenance including: Point of break/link analysis, splicing, core alignment, and splice quality validation using necessary tools and techniques.
Principal Outputs
Achievement of performance KPIs.
Ensure fiber segment availability of 98%.
Achievement of 80% of Trouble Tickets (TTs) within SLA.
Ensure quality fiber splices with a slope of <0.25dB/km within segment.
Qualifications - Academic and Professional
BSC in Electronic/Electrical/Telecommunication Engineering or related field.
Training in optical fibre technology.
Higher Diploma in Electrical and Electronics Engineering.
Certification in Fiber technology.
Experience Requirements
Two years experience in fibre maintenance.
Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues, and putting in place actions to address and improve network & service availability and quality.
Competencies
Technical: Fibre optics maintenance tools and techniques, Microsoft Office, and troubleshooting.
Functional: Active team player, innovative, managing risks, and analytical thinking.
Physical Capability: Must be able to work at height (certified), in confined spaces, and in all weathers.
