The T24 Support Analyst provides specialized technical support and maintenance for the T24 core banking system. The role involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. This position is vital for maintaining the stability and reliability of banking operations and contributing to the overall efficiency of the organization's financial services.
Key Responsibilities
Provide specialized technical support and maintenance for the T24 core banking system.
Troubleshoot system issues and perform system upgrades.
Ensure the smooth operation of the T24 environment.
Collaborate with various stakeholders, including IT teams and end-users, to resolve incidents promptly.
Enhance system performance and implement best practices.
Maintain the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of financial services.
Requirements and Qualifications
Education: A First Degree in Information Technology, Engineering, or any other related field.
Experience: 3-4 years of relevant experience in technical support or system maintenance.
Functional Expertise:
Deep functional experience in AA (Arrangement Architecture) lifecycle management.
Expertise in Accounts & Deposits processing.
Solid understanding of General Ledger (GL) structure, posting rules, and reconciliation analysis.
Proficiency in the Funds Transfer (FT) module, including accounting flows and settlement impacts.
How to Apply
Interested and qualified candidates should apply online through the Standard Bank Group recruitment portal by visiting the official link: Standard Bank Group Application Portal.
