Supervisor, Payment Trade and TBO

Job Purpose

Ensure timely processing of Payments, Trade & TBO transactions in line with current policies and procedure.

Key Responsibilities

Financial & Management Development

• Enhance the bank’s revenue targets by ensuring 100% revenue collection for all treasury products.
• Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.
• Eliminate financial losses emanating from processing fraudulent transactions.

Customer Perspective

• Provide a high quality of service to all clients within agreed SLAs.
• Customer complaints be resolved within TAT.
• Ensure high quality of communication to internal and external clients, both verbal and written.
• Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.
• No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction.

Operational Excellence

• Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.
• Nostro accounts reconciliation.
• Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.
• Ensure opening and closing FX rates maintenance.
• Prepare and submit regulatory reports on time.
• Ensure all title documents are handled as per bank procedure and held under dual control.
• Ensure that all due diligent checks have been conducted with regard to compliance.
• Deal confirmation matching.
• Co-ordinate with other departments to ensure smooth and timely execution of client instructions.
• Query resolution and analysis.
• Prepare audit reports for counterparties.

Risk and Control

• Custody of payments, trade & TBO contracts – Responsible for ensuring safekeeping of treasury trade documents within the department.
• Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.
• Ensuring departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines.
• Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.

Learning and Development

• Execution of any other duty as allocated from time to time by senior management.
• Keeping up with any developments in the department so as remain informed and relevant.
• Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO.
• Support and adopt the implementation of change initiatives.
• Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO.
• Continuously look for opportunities to further develop own skills and expand knowledge base.
• Obtain constant feedback on personal development from your line manager and other team leaders.
• Train and develop back-ups within the department to ensure continuity of business.

Direct Reports

• Payment, Trade & TBO Officers

Key Relationships & Stakeholders

• Treasury, Correspondent Banking, Finance, Credit, all branches.

Qualifications and Experience

• Business graduate and postgraduate from an accredited University.
• Minimum of five years of working experience in payments, trade and TBO.
• Professional qualifications – Specialist training e.g. ACI Operations, Trade CDCS, CSDG etc. as an added advantage.
• Proficiency in computer packages e.g. MS Word and Excel.
• Excellent Communication and interpersonal skills.
• Attention to detail, accuracy, and ability to work under pressure.

How to Apply

Interested and qualified candidates should apply online by visiting the SBM Bank application portal on MyJobMag: Apply Here or directly on the company website SBM Bank Kenya.