Specialist Process Engineer

The Specialist Process Engineer is accountable for the integrity, governance, and operational effectiveness of enterprise process content across Absa. Acting as a recognised subject matter expert, the role defines and enforces process modelling standards, governs the end to end publishing lifecycle, and enables sustainable organisational capability in the use of process architecture platforms. The role operates with a high degree of autonomy, influencing platform design, control frameworks, and governance outcomes that directly impact regulatory confidence and operational risk.\n\n### Key Responsibilities\n\n#### Enterprise Process Quality & Governance\n- Serve as an authoritative specialist on process modelling quality, metadata integrity, and publication governance across OrbusInfinity, SharePoint, and related repositories.\n- Define, enforce, and continuously improve quality assurance controls across modelling, quality review, publishing, and unpublishing processes.\n- Exercise professional judgement to determine readiness of process artefacts for publication and removal, balancing speed of delivery with governance, risk, and audit requirements.\n\n#### Repository Integrity & Risk Mitigation\n- Own the specialist oversight of data accuracy, completeness, and consistency within enterprise process repositories, including remediation of legacy and migrated content.\n- Identify systemic quality, governance, and control weaknesses and design preventative measures to mitigate operational, compliance, and audit risk.\n- Ensure alignment between modelling tools, publication sites, and supporting metadata to maintain trusted single-source-of-truth process information.\n\n#### Platform Enablement & Capability Development\n- Act as an enablement resource for business units by designing and delivering targeted coaching, training, and support interventions for modellers and Quality Reviewers.\n- Develop authoritative guidance material, standards artefacts, and support aids that improve modelling maturity at scale.\n- Mentor Quality Reviewers and key stakeholders, addressing capability gaps while reinforcing accountability for process quality and ownership.\n\n#### Workflow Design & Automation Enablement\n- Lead contribution to publishing and unpublishing workflow design and maintenance, including collaboration with engineering and platform teams on automated governance controls.\n- Identify and assess opportunities for workflow optimisation and automation using tools like Power Automate.\n\n#### Stakeholder Influence & Operational Assurance\n- Partner with Enterprise Architecture, governance forums, and platform teams to shape enterprise-wide process governance practices.\n- Maintain transparent reporting and oversight of publishing activity to support informed decision-making and audit readiness.\n- Act as the final specialist sign-off authority on process quality and publication readiness.\n\n### Requirements\n\n#### Essential\n- Deep expertise in business process modelling, quality assurance, and repository governance within large, regulated organisations.\n- Demonstrated experience as a subject-matter expert for process architecture platforms (e.g., OrbusInfinity / iServer / Aris or similar).\n- Strong track record of designing controls, enablement models, and governance mechanisms.\n- Strong coaching, facilitation, and stakeholder engagement skills.\n- 2-4 years’ experience in a similar role.\n- Diploma or Bachelor’s degree in Information Technology, Engineering, or a related field.\n\n#### Advantageous\n- Experience contributing to enterprise remediation programmes.\n- Exposure to workflow automation and control design using low-code or automation tooling (e.g. Power Automate).\n- Appreciation of operational risk, audit, and regulatory expectations in financial services.\n\n### KPIs\nSuccess is measured through governance maturity, reduced rework, improved audit outcomes, and sustainable capability uplift.\n\n### How to Apply\nInterested and qualified? Go to Absa Bank Limited on absa.wd3.myworkdayjobs.com to apply.