Generations Electronics and Allied Ltd is a Platinum Safaricom dealer and a leading IT shop specializing in top-quality electronics and accessories, including smartphones, laptops, TVs, IoTs, and household appliances. With over 22 branches, the company also offers services like M-Pesa agent lines, bulk airtime, bulk payment, and internet and connectivity solutions.
About the Role
We are looking for a passionate and driven Shop Assistant to join our team in Chuka. This is an excellent opportunity for individuals who are passionate about customer service, retail sales, and making a meaningful impact in a fast-paced technology retail environment.
Key Responsibilities
Greet and assist customers who visit the shop, providing excellent customer service.
Offer expert advice on electronics, accessories, and Safaricom products/services.
Drive sales by understanding customer needs and recommending suitable smartphones, laptops, and home appliances.
Facilitate Safaricom-related services such as M-Pesa transactions and connectivity solutions.
Ensure products are well-displayed and the shop environment remains professional and organized.
Handle customer inquiries and provide solutions to maintain high levels of satisfaction.
Requirements and Qualifications
A strong passion for customer service and retail sales.
Excellent communication and interpersonal skills.
Proactive attitude with a desire to make an impact.
Interest in or familiarity with electronics, smartphones, and IT products is highly desirable.
Ability to prepare and submit a handwritten application letter as part of the recruitment process.
How to Apply
Interested candidates can apply through the following methods:
Physical Drop-off: Drop your CV and a handwritten application letter at any Generations Electronics and Allied Ltd branch in Chuka or nearby towns.
Email: Send your CV and application letter to hr@gea.co.ke.
Applications must be submitted by the 24th of April, 2026. Please note that applications will be reviewed on a rolling basis and only successful applicants will be contacted.
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