Transport and LogisticsFull-TimeMid-level(3-5 yrs)
Job Description
Role Overview
The Ship's Store Supervisor is responsible for overseeing the daily operations and management of retail and warehousing activities associated with the Ship’s Store. Reporting to the Ship’s Store Service Activities Supervisor, this role requires leadership, operational expertise, and compliance with Navy supply system standards.
Key Responsibilities
Operational Management
Managing the day-to-day operations of the retail and warehousing activities for the Ship’s Store.
Ensuring the proper stocking, rotation, and inventory maintenance of retail merchandise and supplies.
Overseeing warehousing operations, ensuring proper storage and handling of goods in compliance with Navy policies and procedures.
Supervising the receipt, storage, and distribution of inventory to support store operations.
Customer Service and Compliance
Ensuring the Ship’s Store provides excellent customer service and meets the needs of patrons in a timely and courteous manner.
Monitoring compliance with all applicable Navy regulations, operational instructions, and safety protocols.
Maintaining accurate and up-to-date records of inventory, sales, and operational expenses.
Team Coordination
Supervising and training store and warehouse staff to maintain productivity and operational standards.
Scheduling staff and ensuring adequate coverage to support both retail and warehouse operations.
Implementing and enforcing standard operating procedures (SOPs) to ensure operational efficiency and compliance.
Reporting and Accountability
Preparing daily, weekly, and monthly reports on sales and inventory for review by the Ship’s Store Service Activities Supervisor.
Maintaining accountability for all goods and merchandise in the Ship’s Store and ensuring inventory audits are completed as required.
Requirements
Education
High School Diploma or equivalent (KCSE).
Experience
A minimum of five (5) years of experience in managing a Navy supply system or retail operation.
