Shift Manager - Supply Chain

Platinum Outsourcing & Logistics (E.A) Ltd is looking to fill the position of Shift Manager - Supply Chain. The Shift Manager will plan, organize, and supervise all shift operations to achieve daily operational targets while maintaining high standards of health, safety, environmental compliance, and inventory accuracy.

Key Responsibilities

• Plan, organize, and supervise all shift operations to achieve daily operational targets.
• Allocate duties and deploy staff based on workload and operational priorities.
• Monitor productivity and ensure work is completed within agreed timelines.
• Ensure compliance with health, safety, environmental, and security policies.
• Conduct shift briefings and communicate daily objectives to team members.
• Monitor attendance, punctuality, overtime, and leave for shift employees.
• Coach, mentor, and provide performance feedback to team members.
• Investigate and resolve operational issues, customer complaints, and incidents occurring during the shift.
• Ensure accurate completion of operational documentation, reports, and system transactions.
• Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
• Monitor equipment utilization and report maintenance requirements.
• Ensure inventory accuracy through proper stock handling, cycle counts, and reconciliation where applicable.
• Enforce standard operating procedures (SOPs) and quality standards.
• Identify opportunities for continuous improvement and implement corrective actions.
• Prepare and submit end-of-shift reports highlighting performance, incidents, and outstanding issues.
• Manage emergencies and escalate critical issues to management when necessary.

Minimum Qualifications

• First degree in Finance/Accounting, Operations or Supply Chain Management.
• Professional Certification in CPA/ACCA/APICS/CIPS.

Key Skills & Personal Attributes

• Strong leadership & people management skills
• Planning & organizational skills
• Knowledge of inventory & warehouse management systems (WMS/ERP)
• Analytical and reporting skills
• Customer-focused mindset
• Result oriented, team player, integrity, and problem solver
• Ability to drive a team to work towards common goals

Experience Requirements

• At least 5 years’ experience in Supply Chain, Operations, Inventory Management, or Risk/Governance/Compliance Management.
• Understanding of generally accepted Supply Chain, Inventory Management and Auditing SOPs and KPIs.
• Working knowledge of SAP is an added advantage.
• Experience with continuous improvement methodologies like Six Sigma, Lean, Kaizen is an added advantage.

How to Apply

Interested and qualified candidates can apply online through Platinum Outsourcing and Logistics on polccl.app.