Role Purpose
To drive the end-to-end design process, translating business goals and user insights into effective, intuitive design solutions across complex financial applications. This role ensures product features are aligned with the group's vision for digital innovation by contributing to design systems and advocating for optimal user experience outcomes.
Key Responsibilities
- Drive the design process from concept to delivery, including user research, wireframing, prototyping, and usability testing for various digital products (e.g., mobile apps, online banking platforms, USSD and Chatbot).
- Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Facilitate the group’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.
- Collaborate with product managers, developers, and other stakeholders to translate business goals into effective design solutions.
- Communicate design rationale and advocate for the best user experience outcomes.
- Contribute to and maintain a design system that ensures consistency and scalability across all digital products.
- Develop and document design standards and guidelines.
Core Accountabilities and Deliverables
- Drive the design process from concept to delivery
- Contribute to and maintain a design system
- Develop and document design standards and guidelines
- Advocating for the best user experience outcomes
- Translating concepts into intuitive user experiences
Key Technical Skills & Leadership Competencies
- Experience designing for complex financial applications, such as mobile banking apps or investment tools.
- Familiarity with Agile methodologies and working in a cross-functional team.
- Understanding of regulatory requirements and security best practices in the financial industry.
- Well organized, responsible, and dedicated, with the ability to work on multiple projects and deliver refined design in a short time.
- Self-learning, able to learn new tools quickly and work in a fast-evolving environment.
Experience Requirements
- 5+ years in designing applications for web, desktop, and mobile.
- A strong portfolio demonstrating strong design process, interaction, and visual design skills.
- Knowledge of accessibility standards (WCAG), design systems, and responsive design principles.
Academic Qualifications and Certifications
Must-Haves:
- Bachelor’s or master’s degree in communication, Design, or computing-related subject.
- Proficiency in design tools such as Figma, Adobe XD, Sketch, Photoshop, and Illustrator.
Nice to Haves:
- Financial services or fintech experience.
