Roamtech is a licensed Content Service Provider by the Communications Commission of Kenya (CCK), specializing in providing mobile phone content through existing mobile telephone networks. We seek to harness the full Information Technology potential as we roll out cutting-edge solutions and services that create unison in the various IT aspects and fields, ensuring reliability.
Role Overview
This senior role is responsible for leading the end-to-end design process for web and mobile applications, ensuring products deliver outstanding, intuitive user experiences, and maintaining high design quality.
Key Responsibilities
- Lead the end-to-end design process for web and mobile applications, from user research to final UI delivery.
- Own end-to-end usability testing and data-driven design validation.
- Create wireframes, prototypes, and high-fidelity visual designs that align with product goals and brand guidelines.
- Develop and maintain a scalable design system and component libraries, collaborating with engineers to ensure standardized implementation.
- Collaborate with product managers and developers to translate requirements into actionable design solutions.
- Ensure accessibility and responsiveness in all designs.
- Advocate for UX best practices and champion user-centered design principles across teams.
- Provide mentorship and feedback to junior/mid UI/UX designers.
- Stay current with industry trends, emerging tools, and new design methodologies.
Key Performance Indicators (KPIs)
Performance will be measured against the following indicators:
- Design Quality & Consistency: Adherence to design system standards, design languages and frameworks, as well as brand guidelines.
- User Experience & Impact: Improvement in usability metrics (task success rate, error rate, time on task), user satisfaction and feedback scores, and accessibility compliance (WCAG).
- Collaboration & Leadership: Cross-functional alignment and handoff efficiency, mentorship feedback from junior/mid designers, and timely delivery of design assets and documentation.
Required Qualifications and Experience
- Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent professional experience).
- 5+ years of professional UI/UX design experience, with a strong portfolio showcasing web and mobile projects.
- Proven experience working in agile product development environments.
- A passion for intuitive user experiences.
