Senior Specialist, Staff Care in High-Risk Contexts
Nairobi
Posted 05 May, 2026
Deadline 19 May, 2026
0
Human Resources and RecruitmentFull-TimeSenior-level(6+ yrs)
Job Description
The Senior Specialist, Staff Care in High-Risk Contexts, provides global technical leadership for staff care integration in high-risk, fragile, and crisis-affected operational environments across World Vision International. Reporting to the Director, Staff Care & Well-being, this role ensures staff care activation protocols, staff care safeguards, and post-event recovery approaches are integrated into crisis response systems. The role serves as the organization’s primary advisory interface between staff care and crisis response operations, supporting leadership during high-exposure events and strengthening preparedness capacity across regions. The role contributes operational insights to the Staff Care & Well-being (SCW) system while working within established governance frameworks for psychosocial risk and mental health.
Main Responsibilities
Crisis Response Advisory & Operational Interface
Serve as World Vision International (WVI) lead technical advisor for staff care integration in high-risk and crisis-affected contexts, aligned with SCW Strategy and operational priorities.
Advise leadership on proportionate workforce sustainability safeguards during acute operational events.
Coordinate activation of approved referral pathways and peer support mechanisms during crises.
Contribute staff care insights to crisis after-action reviews and organizational learning processes.
Provide advisory support to crisis leadership during high-risk operations, including surge deployments when required.
Ensure structured stabilization and debrief processes are implemented following critical operational incidents.
Align surge interventions with governance, confidentiality, and referral standards.
Support regional teams in contextualizing staff care activation protocols in fragile or volatile environments.
Share operational insights with the global SCW team to inform learning resources.
Preparedness & Capacity Strengthening for Crisis Contexts
Develop crisis preparedness guidance aligned with global staff care standards, the SCW Strategy, and crisis response frameworks.
Support simulation exercises and preparedness planning with regional and national teams.
Provide mentoring and advisory support to staff care focal points operating in fragile or high-risk contexts.
Ensure preparedness systems incorporate referral pathways, escalation protocols, and peer support structures.
Post-Event Recovery & Organizational Learning
Design and steward post-event recovery frameworks following high-impact operational incidents.
Advise leadership on phased stabilization and return-to-normal operations.
Document lessons learned from crisis events and contribute to organizational learning processes that inform continuous improvement with the SCW Theory of Change.
Cross-Functional Collaboration
Collaborate with staff well-being enablement teams to integrate crisis learning into training and engagement resources.
Coordinate with People & Culture (P&C), Risk, and Security functions to align staff care with resilience and crisis management frameworks.
Knowledge, Skills, and Experience
Bachelor’s degree in psychology, social work, public health, humanitarian studies, organizational resilience, or related fields.
Advanced education in mental health specializations related to crisis-affected populations preferred.
Training in trauma-informed care, crisis response, humanitarian leadership, or related fields desirable.
Minimum 8–10 years’ experience in humanitarian operations, crisis environments, staff care, psychosocial support systems, or related fields.
Proven ability to operate effectively in volatile, high-pressure environments requiring sound judgment and rapid decision-making.
Experience designing or implementing staff care or workforce support mechanisms in humanitarian contexts.
Experience working with large international organizations or humanitarian networks.
Fluency in English; additional languages are an advantage.
Interested and qualified candidates should apply online via the World Vision career portal. You can find the link on the original job page or navigate directly to the World Vision workday portal at worldvision.wd1.myworkdayjobs.com to complete your application.
