About the Role
The Senior Specialist, Fusion Financials - FMS will support the Financial Management System (FMS) transition project, collaborating closely with the transition project team to support the migration from Agresso to Oracle Fusion. This includes tasks related to data validation, integrations, testing, and providing user support.
Principal Accountabilities
- Transition Support: Collaborate with the FMS transition project team to support the migration from Agresso to Oracle Fusion, including data validation, integrations, testing, and user support.
- Module Configuration: Assist in the configuration, testing, and deployment of Oracle Fusion Financials modules (GL, AP, AR, FA, CM).
- Post-Go-Live Support: Participate in post-go-live activities including system stabilisation, enhancement requests, and continuous improvement initiatives.
- Agile Collaboration: Work as part of a Scrum team within an Agile product development environment, contributing to sprint planning, reviews, and retrospectives.
- Daily Operations: Support day-to-day operations of Oracle Fusion, including troubleshooting, user access management, and service request resolution alongside other support teams.
- Documentation: Document processes, configurations, and training materials to support knowledge sharing and onboarding.
- Compliance & Governance: Ensure compliance with internal controls, data governance, and security standards.
- Team & Stakeholder Support: Assist in onboarding of new team members, and work collaboratively with partners, key stakeholders, and product owners to capture and prioritize new requirements.
- Ticket & Vendor Management: Support global users, manage support tickets, and ensure vendor engagement and SLA compliance.
- System Optimization: Collaborate with IT teams to maximize system performance, ensure platform updates, and participate in regression testing where needed.
Qualifications and Experience
Essential
- Education: Degree in Computer Science, Information Systems, Finance, or a related field.
- Good understanding of Oracle Fusion Financials product.
- Proven experience in development, implementation, and management of Oracle Fusion ERP (E-Business Suite or Fusion Cloud).
- Functional knowledge of various Oracle Financial modules such as GL, AP, AR, EPM.
- Ability to manage and validate quarterly Oracle Cloud updates and patches ensuring seamless deployment.
- Experience solving complex business and technical issues through troubleshooting and analysis, defining a clear way forward and ensuring buy-in from key stakeholders.
- Good communication and interpersonal skills.
Desirable
- Team Leader role experience.
- Strong track record in administering and supporting applications in complex global organizations.
- Knowledge of major cloud services providers, like AWS, Azure etc.
- Familiarity with Agile methodologies and experience working in Scrum teams.
- Skilled in automated build and deployment processes.
- Knowledge of ITIL or similar service management frameworks.
- Non-profit sector knowledge/experience.
- Oracle Certified Implementation Specialist – Fusion Financials (ERP).