Senior Manager, IT Infrastructure

Role Overview\nTo lead all Data Centers, Infrastructure, Network and Service Desk teams to deliver high-quality products and services in line with business requirements and bank strategy. The role focuses on ensuring availability, performance, and competency to maintain a high level of customer expectations, systems operation, and business continuity. The incumbent will minimize risks and make insightful decisions in financial planning and budget control.\n\n### Key Responsibilities\n* Lead and manage Data Center, Infrastructure, Network, and Service Desk teams.\n* Align IT infrastructure strategies with overall business requirements and bank objectives.\n* Ensure high availability and performance of all IT systems to meet customer expectations.\n* Develop and maintain business continuity and disaster recovery plans.\n* Manage financial planning and budget control for the IT infrastructure department.\n* Oversee infrastructure optimization and modernization projects.\n\n### Qualifications and Experience\n#### Academic Qualifications\n* Bachelor’s degree in Information Technology, Computer Science, or Telecommunications.\n* Master’s degree would be an added advantage.\n\n#### Professional Qualifications\n* Proven working technical expertise in system design, support, or solution architecture.\n* Proven achievement history in relevant mega Infrastructure optimization and IT modernization projects.\n* Training and certification in IT Service Management (e.g., ITIL).\n* Enterprise Operating System administration (e.g., MCSE).\n* Network-related certification (e.g., CCNA).\n* Security-related Certification.\n* Business Continuity training.\n* Project Management Skills (PRINCE2 or PMP is an added value).\n\n#### Experience\n* At least 3 - 5 years’ experience in a similar role with a financial institution.\n* Min 8 years in IT Infrastructure, Storage, or Networks/Communications management.\n\n### How to Apply\nTo apply, please send your applications to recruitment@cibke.com with the subject being the title of the job. The deadline for applications is 23rd March 2026.