Senior Information Systems Assistant, G7

Responsibilities

• Network Operations and Administration (LAN/WAN/IPT): Support all aspects of network hardware and software within WLAN, LAN, WAN (including MPLS environments), and unified communications infrastructure.
• Security Management: Manage, administer, and maintain the network firewall, VPNs, and overall network security protocols.
• System Maintenance: Maintain all wireless controllers, access points, switches, and routers at recommended operating system and security patch levels.
• Monitoring and Optimization: Ensure 24x7 operations and monitoring of assigned systems. Identify the need for new systems or re-engineering of existing ones.
• Backup and Documentation: Implement backups of all switch/router configurations and maintain comprehensive documentation for WLAN/LAN/WAN/IPT configurations pertinent to operations and system administration.
• Performance Reporting: Collect statistics on the performance and reliability of wireless and wired network infrastructure and produce pertinent reports.
• User Support and Training: Provide technical advice to network users, coordinate user support services, and conduct periodic training sessions to ensure effective use of hardware.
• Unified Communications: Act as the technical escalation point for unified communications issues. Design, implement, manage, and troubleshoot Cisco Unified Communications Systems, including voice gateways, devices, and IP phones.
• Policy and Guidelines: Set guidelines and principles for problem reporting, resolution, and follow-up.

Qualifications and Experience

• Education: Completion of high school diploma or equivalent is required. Supplemental courses or a technical certificate in information technology or a related field is mandatory.
• Experience: A minimum of ten (10) years of relevant and progressively responsible experience in the information technology field is required.
• Educational Offset: The minimum years of relevant experience is reduced to eight (8) years for candidates who possess a first-level University degree.
• Specialized Knowledge: Required experience in network security, Wireless Networks, LAN/WAN, and IPT systems design, implementation, and operation.
• Desirable Skills: Working experience in MPLS network deployment, routing and switching, troubleshooting network-related problems, and network security within a multi-tenant environment is highly desirable.

How to Apply

Interested and qualified candidates should apply through the United Nations careers portal. Follow the link provided in the application section to complete your profile and submit your application officially.