Senior ICT Planning & Development Officer

Key Responsibilities

• Systems Lifecycle Management: Develop, implement, and maintain institutional systems; carry out systems analysis, design, and programmer specifications in liaison with university users.
• Standards and Documentation: Ensure strict adherence to established ICT standards and supervise the compilation of comprehensive systems documentation.
• Hardware and Maintenance: Supervise installation, certification, repairs, and maintenance of Information Communication Technology equipment and associated peripherals.
• Technical Specifications: Recommend and supervise Hardware/Software specifications for all ICT equipment.
• Infrastructure Administration: Administer and maintain web-based systems, database server configurations, and the university’s intranet.
• Security and Governance: Maintain robust systems security and databases; document network configurations and passwords for critical systems; and enforce the implementation of ICT policies and procedures.
• Strategic Planning: Assist in ICT planning, budgeting, and regular reporting to management.
• Service Provider Management: Oversee outsourced ICT services and manage service provider relationships.
• ERP & E-Learning: Supervise the installation, commissioning, and implementation of Enterprise Resource Planning (ERP) systems; deploy e-learning technologies to support blended and remote learning.
• General Duties: Perform any other duties as may be assigned by the University Management.

Requirements for Appointment

• Education: A Master’s degree in Computer Science, Information Technology, Electrical & Electronic Engineering, or an equivalent qualification from a recognized institution.
• Experience: A minimum of eight (8) years of relevant work experience, with at least three (3) years specifically in a university setting.
• Professional Certifications: Possession of at least one (1) certification from recognized bodies such as CCNP, CDCP, CCNA (Cloud/Industrial/IoT), MCSE, MCSA, MCSD, N+, A+, OCA, CISSP, Linux+, Network+, MCITP, CISA, CISM, or CGEIT.
• Technical Proficiency: Demonstrable skills in cybersecurity and extensive knowledge of ERP systems, specifically Microsoft Navision Dynamics and Student Management Information Systems (SMIS).
• Digital Learning: Advanced knowledge and experience in the deployment of e-learning technologies.
• Regulatory Compliance: Must fulfill the requirements of Chapter 6 of the Constitution of Kenya.

How to Apply

Interested applicants are required to complete the "Application for Employment" form (Form FM–HR–009) available on the Garissa University website at www.gau.ac.ke.

Applicants must provide full details of their educational and professional qualifications, work experience, telephone number, and e-mail address. Applications should include:

1. An updated Curriculum Vitae (CV).
2. Copies of academic and professional certificates.
3. Testimonials.

The application must be submitted in a sealed envelope clearly marked at the top "Application for the Position of Senior ICT Planning & Development Officer" and mailed or delivered to:

THE VICE CHANCELLOR GARISSA UNIVERSITY PO BOX 1801-70100 GARISSA

Alternatively, applications can be emailed to: recruitment@gau.ac.ke

Deadline: Applications must be received no later than 20th March 2026 at 5:00 PM. Incomplete and late applications will not be accepted.