Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.
We are seeking a Senior Corporate Sales Executive for our Eldoret Branch. The primary purpose of this role is to drive the growth of FA/ IFA business to meet set annual premium targets through managing various production channels and direct sales targets. Reporting to the Business Development Manager, the incumbent will drive increase in Britam business by growing and retaining customers.
Key Responsibilities
Secure new General Insurance (GI) business through intermediaries.
Retain existing GI business as per set objectives.
Maintain excellent customer service to intermediaries and clients.
Service existing business and resolve customer complaints.
Follow up on renewals for general insurance business.
Forward proposal forms to the underwriting department.
Follow up premium collections for GI clients.
Prepare weekly and daily reports as required.
Respond to customer and client enquiries.
Follow up on commissions and claims issues emanating from intermediaries.
Recruit intermediaries as per set objectives.
Convert FA’s and IFA’s in the market to ensure all are placing general insurance business.
Continuously execute initiatives and strategies per market to ensure meeting of set objectives and reviewing them where necessary.
Train intermediaries on general insurance products and submit training schedules to supervisors.
Use authorized incentive schemes to bring in new business through training intermediaries and marketing.
Create strategic partnerships with intermediaries for maximum business support.
Share market intelligence with the supervisor.
Work closely with branch managers and other lines of business to achieve set objectives.
Perform any other duties as may be assigned from time to time.
Requirements and Qualifications
Bachelors’ degree in a business-related field.
Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, or IIK).
4-6 years of relevant experience in the insurance industry.
Demonstrated ability to manage production channels and intermediaries.