Information TechnologyFull-TimeSenior-level(6+ yrs)
Job Description
About the Role
The Senior Business Applications Officer will lead the support, optimisation, and implementation of new modules for Microsoft Dynamics 365 Business Central within the ERP function. This role is heavily focused on manufacturing, planning, and advanced warehouse modules, ensuring system efficiency, data integrity, and seamless cross-functional integration. Reporting to the Global Head of ERP, the position plays a critical role in strengthening ERP performance, supporting users, and driving continuous system improvements across the organisation.
Duties and Responsibilities
Handle Microsoft Dynamics Business Central system support and new module implementation.
Lead Manufacturing, Planning, and Advanced Warehouse modules in terms of configuration, deployment, training, support, new development, and documentation.
Assist in the development of custom improvements and new modules for the ERP.
Assist in the optimisation of BURN’s ERP system.
Assist in updating and managing the ERP system to ensure it provides proper business solutions and accurate results.
Assist in coordinating and managing the organisation’s use of master files, roles, user views, data control, reporting, and data integrity.
Aid in designing and running monthly/quarterly reports to test data integrity and accuracy within the system.
Track and document the status of all system changes, tests, and upgrade tasks based on provided SOPs and ERP documentation templates.
Assist in integration developments and support.
Handle JET reports support for users.
Update and maintain the ERP Issue Tracker.
Create and maintain ERP user manuals.
Assist in preparing information and research materials; create and maintain PowerPoint presentations.
Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files.
Skills and Experience
Proven experience in the deployment and support of manufacturing, planning modules, and advanced warehousing in a large-scale company using Microsoft Dynamics 365 Business Central (2019 V13 and upwards).
In-depth understanding of Microsoft Dynamics 365 Business Central versions up to V27.
Knowledge of functional processes, administration, and entry-level development of MS Business Central.
Understanding of Basic SQL.
Familiarity with NAV Project documentation using the Sure Step methodology.
Understanding of version control in NAV development.
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
Excellent written and verbal communication skills.
Self-directed and able to work without supervision.
Energetic and eager to tackle new projects and ideas.
Qualifications
BA/BSc/HND in a relevant field.
Professional Certificate in a related discipline.
Microsoft Dynamics 365 Business Central Certification is an added advantage.
.jpg){kind=logo}
