Reporting to the Team Leader, Corporate, the Senior Accounts Clerk will ensure that all the corporate unallocated credits are maintained at the lowest possible level of the current benchmark and prepare accurate and timely debtors reports as per the agreed timings.
Key Responsibilities
Reconcile corporate client accounts on a monthly basis (two major accounts every month).
Collect, verify and sort NHIF claims on a daily basis as per NHIF requirements.
Check that all accurate attachments are in order and stamp the claims.
Process claims through the Meditech system and enclose them on a daily basis.
Pass on journal vouchers for write-offs and collection and billing errors.
Process all pending claims/returns for the week every Monday and on the 3rd of every month for the previous month.
Highlight all discrepancies captured while processing NHIF claims with the supervisor once encountered.
Calculate approved discounts as per account corporate agreements and pass journal entries.
Generate reports after daily NHIF claim/invoice dispatch and forward downloads for the main account to Team Leaders on a daily basis.
Liaise with the Dispatch team and Team Leaders to ensure that all invoices have been dispatched and received by the corporate on a weekly basis.
Ensure accurate and complete NHIF claims with accompanying attachments are dispatched in a timely manner in the NHIF System.
Organize and hold meetings with the Dispatch team to discuss the invoice status of respective corporates in the dispatch reports.
Reconcile PeopleSoft accounts as regularly allocated by the Supervisor (e.g., Welfare, discounts, provisions, co-pay, maternity deposits/other deposits etc.).
Maintain confidentiality and safe custody of internal and external clients’ documents.
Maintain timely and accurate departmental reports.
Participate in the preparation of service audits to enable the department to achieve its quality objective.
Maintain all records and correspondence for NHIF claim attachments and corporate reconciliation.
Deal with any enquiries that may arise as per stipulated policy guidelines.
Offer prompt and satisfactory services to internal and external clients as per the established policies and procedures of the department.
Perform receipt allocation of cheques received from corporates and individuals.
Ensure all payments from corporate and individual clients, adjusting entries, and credit notes raised are reconciled to the respective debit entries as per the remittance advice provided by the clients.
Ensure that the unallocated credits schedule is updated on a timely basis.
Perform any other duties as may be assigned by the supervisor.
Qualifications and Skills Required
Bachelor of Commerce/ CPA II or equivalent qualification.
KCSE Mean Grade C minimum or equivalent.
A minimum of 2 years’ relevant experience in a busy accounting/credit management department.
Proficiency in MS Office suite.
Formal training in customer care or equivalent demonstrated experience.
Excellent interpersonal, organizational, and customer service skills.
Excellent communication skills (both written and verbal).
Ability to work in and build relationships among team members.
Ability to work under pressure and meet stringent deadlines.
Ability to work long hours with minimal supervision, with initiative and a proactive attitude.
Accuracy and efficiency in handling a demanding workload.
Knowledgeable and capable of performing routine and non-routine assignments.
How to Apply
Interested and qualified candidates should apply online through the Aga Khan University Hospital career portal. Applications must be submitted by visiting the recruitment link: Apply Here. The application deadline is May 6, 2026.
How to Apply
Interested and qualified candidates should apply online through the Aga Khan University Hospital career portal on aku.taleo.net. Access the application link here: Apply Now. Deadline for submission is May 6, 2026.
