The Secretary provides administrative and clerical support to ensure the efficient operation of the office. The role involves managing correspondence, scheduling, record keeping, and assisting management with daily administrative tasks.
Key Responsibilities
- Answer and direct phone calls professionally.
- Manage and organize office files, records, and documents.
- Prepare and type letters, reports, memos, and emails.
- Schedule meetings, appointments, and maintain calendars.
- Receive, sort, and distribute incoming mail and correspondence.
- Maintain confidentiality of office information and records.
- Assist in preparing meeting agendas and taking minutes.
- Order and manage office supplies.
- Greet visitors and provide basic information.
- Support other staff with administrative tasks as needed.
Qualifications and Skills
Education and Experience
- Diploma or certificate in Secretarial Studies, Office Administration, or a related field (BA/BSc/HND qualifications are also generally considered).
- Proven experience as a secretary or administrative assistant.
Required Skills
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Good written and verbal communication skills.
- Strong organizational and time-management abilities.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
