Sales Executive/Lead

The Sales Executive/Lead at Orchid HR Outsourcing is responsible for managing a portfolio of 8–12 accounts within the FMCG, dairy, beverage, and horticulture sectors. This role involves achieving revenue targets, driving new business development, and providing support and coaching to Field Sales Agents. The ideal candidate will manage the entire sales pipeline, from prospecting to client onboarding, while maintaining strong client relationships for high retention.

Key Responsibilities

Sales Execution & Account Management

• Manage an assigned portfolio of 8–12 accounts across FMCG, dairy, beverage, and horticulture sectors.
• Achieve individual monthly and quarterly revenue targets as agreed with the Sales Manager.
• Conduct regular client visits, business reviews, and relationship-building activities to ensure high retention.
• Drive new business development by generating and qualifying 3–5 new prospects per week.
• Manage the sales pipeline from first contact through to order closure and client onboarding.
• Identify upselling and cross-selling opportunities within the existing account base.

Team Support & Field Coordination

• Support the Sales Manager in onboarding, training, and day-to-day coaching of Field Sales Agents.
• Act as the first point of escalation for Field Sales Agents when the Sales Manager is unavailable.
• Accompany Field Sales Agents on client visits as required to demonstrate selling techniques and provide on-the-job coaching.
• Monitor Field Sales Agent activity, call reports, and pipeline progress; flag concerns to the Sales Manager.
• Assist in developing and maintaining the sales playbook, including prospecting scripts, objection handling guides, and quotation templates.

CRM & Pipeline Management

• Maintain accurate and up-to-date records for all assigned accounts and prospects in the company CRM (Odoo, HubSpot, Zoho, or equivalent).
• Update pipeline stages, call notes, and follow-up actions consistently and in real time.
• Prepare weekly pipeline and activity reports for review by the Sales Manager.
• Ensure all quotations, proposals, and contracts are logged and tracked within the CRM.
• Support the Sales Manager in preparing monthly sales forecasts and performance reports for the Managing Director.

Requirements and Qualifications

• Bachelor's Degree in Business, Marketing, Engineering, or related field (Diploma with strong experience considered).
• 3–5 years of B2B sales experience, with at least 1 year in a senior sales executive or team lead capacity.
• Packaging, printing, FMCG, or manufacturing experience preferred.
• Demonstrated history of meeting or exceeding individual sales targets.
• Proven ability to build and maintain long-term client relationships in a B2B environment.
• Excellent written and verbal communication in English.
• Strong organizational skills and pipeline discipline.
• Good understanding of the Kenyan commercial landscape; East African market knowledge is an advantage.
• Willingness to travel within Kenya and occasionally to Uganda, Tanzania, or Rwanda.
• Valid driver's licence preferred.

How to Apply

Interested and qualified candidates should forward their CV to: careers@orchidhr.co.ke using the position as subject of email.