The role of the Sales Executive focuses on managing the entire sales cycle, from initial contact through deal closure, specifically for Virtual Assistant Services offered to U.S.-based clients. This is a full-time position requiring 40 hours per week. While sales is the core focus, the successful candidate must be adaptable and open to supporting related business development, client-facing, or operational activities as needed to ensure full work hour utilization.
Key Responsibilities
Sales Calls & Client Engagement
- Handle inbound and outbound sales calls with prospective U.S.-based clients.
- Conduct 15-minute Introductory Calls and convert qualified prospects into 45-minute Discovery Calls.
- Lead consultative sales conversations to understand client needs and position the company's services.
- Professionally represent Hire Impact with clarity, confidence, and credibility.
Deal Closing & Revenue Generation
- Manage the sales pipeline from lead qualification through close.
- Confidently present pricing, value, and long-term partnership benefits.
- Handle objections logically and professionally.
- Consistently meet or exceed sales and placement targets.
Presentations & Partnership Support
- Assist with preparing and delivering presentations to potential clients and partners.
- Support partnership discussions and exploratory calls as needed.
- Collaborate with leadership on business development initiatives.
CRM & Sales Operations
- Maintain accurate records of leads, calls, follow-ups, and deal stages in CRM systems.
- Track conversion metrics and provide regular sales activity reports.
- Ensure smooth handoff to recruitment and onboarding teams after deal closure.
Role Flexibility & Cross-Functional Support (Required)
This role requires flexibility and a team-first mindset. In addition to sales responsibilities, the Sales Executive must be willing to support similar or related roles to ensure full utilization of their 40-hour workweek. This may include:
- Supporting business development or partnership outreach.
- Maintain post-close relationships during the initial client engagement period to ensure satisfaction, confidence, and long-term partnership success.
- Assisting with client onboarding coordination.
- Supporting internal sales operations, reporting, or CRM management.
- Assisting with presentation preparation and follow-up.
- Supporting marketing or lead-nurture initiatives.
- Taking on other client-facing or growth-related tasks as reasonably assigned.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Commerce, Marketing, Communications, Economics, Psychology, or a related field preferred; equivalent professional sales experience will be considered.
- Minimum of 3 years of experience in in-depth sales, business development, or client acquisition.
- Proven ability to close deals and meet performance targets.
- Exceptional verbal communication skills with an impeccable American accent suitable for U.S. clients.
- Strong client-facing presence, maturity, and professional gravitas.
- Ability to communicate business value logically and persuasively.
- Must be comfortable working in all U.S. time zones.
- Residing in Kenya and legally eligible to work.
- Experience supporting presentations or strategic partnerships.
- Experience selling services (outsourcing, staffing, consulting, or professional services).
- Familiarity with CRM platforms such as HubSpot, Salesforce, or similar.
- Experience with consultative sales frameworks (SPIN, Challenger, Sandler, or similar).
