Sales Coordinator/Administrator

The Sales Coordinator/Administrator will support the sales team by coordinating daily sales operations, managing customer orders, and ensuring efficient administrative processes within the sales department. This role is crucial in bridging the gap between sales and operations, ensuring that the team is supported through efficient order processing, accurate documentation, and proactive coordination with logistics and warehouse teams to meet customer demands.

Responsibilities

• Coordinate and support day-to-day sales operations for office products, stationery distribution, and other company product categories.
• Process customer orders, quotations, invoices, and delivery notes accurately and in a timely manner.
• Maintain and update sales records, customer databases, and inventory coordination with the warehouse team.
• Monitor order fulfillment and follow up on deliveries to ensure customer satisfaction.
• Prepare periodic sales reports, forecasts, and performance summaries for management.
• Liaise with procurement and logistics teams to ensure product availability and timely dispatch.
• Handle customer inquiries, complaints, and service requests professionally.
• Support the sales team with tender documentation, proposals, and contract administration when required.

Qualifications and Experience

• Bachelor's degree or diploma in Business Administration, Sales & Marketing, Supply Chain Management, or a related field.
• Minimum 5 years of experience in sales coordination, sales administration, or order management.
• Experience in the distribution, wholesale, or office supplies industry is preferred.
• Strong knowledge of sales administration processes, order processing, and customer relationship management.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with ERP or sales management systems.
• Knowledge of tender documentation and corporate client handling will be an added advantage.
• High level of accuracy and attention to detail in documentation and reporting.

Benefits

• Salary: Kshs. 80,000 - 150,000 plus company benefits.

How to Apply

Send your application and CV to: recruit@skillsgeographic.com by the deadline of 24th March 2026.