As a Sales Consultant, you will be responsible for driving sales by acquiring new customers, presenting our products, and negotiating deals. You will manage client accounts by building strong relationships, delivering exceptional customer support, and ensuring a seamless experience. This role involves compiling sales reports, maintaining accurate order information, and participating in ongoing training to enhance your skills. We seek individuals with strong communication, negotiation, and relationship management skills with a proven track record of success.
Key Responsibilities
Customer Acquisition
Identify and reach out to potential customers through cold calling, emails, and networking events.
Conduct product presentations, highlighting features and benefits tailored to customer needs.
Communicate our value proposition effectively to potential customers.
Negotiate terms and conditions to secure agreements and close sales.
Finalize transactions while ensuring high customer satisfaction.
Account Management and Customer Support
Build and maintain strong client relationships to understand their needs and concerns.
Provide information and support to help clients make informed decisions.
Manage post-delivery communication and handle feedback, complaints, or changes in requirements.
Resolve customer complaints promptly and effectively.
Collaborate with team members to ensure a seamless customer experience.
Gather customer feedback and stay updated on market trends to adapt sales strategies.
Sales Administration and Development
Compile and submit individual sales reports as required.
Ensure accuracy in order information from input to completion.
Engage in ongoing training and development to enhance your skills.
Requirements
Diploma or Degree in Sales & Marketing or a related field.
3-5 years of B2B sales experience with a proven track record of meeting or exceeding sales targets.
Skills & Competencies
Communication: Clear and effective verbal and written skills to build rapport.
CRM: Ability to establish and maintain strong client relationships.
Persuasion and Negotiation: Proficient in influencing decisions and addressing objections.
Active Listening: Attentive listening to understand and respond to client needs.
Problem-Solving: Analytical skills to assess challenges and offer effective solutions.
Time Management: Efficiently prioritize tasks and manage sales pipelines.
Technical Savvy: Familiarity with CRM software and digital communication tools.
Emotional Intelligence: Manage emotions and empathize with clients for better interactions.
Market Awareness: Understanding of industry trends and competitive landscape.
Interested and qualified? Go to Bridge Talent Management on Zoho Recruit to submit your application online. Ensure you attach your CV and complete the required profile details on the portal.
