Kijani Supplies is a one-stop shop that is transforming the way the hospitality sector in Kenya orders and accesses its goods and supplies. By sourcing from local suppliers and promoting sustainability, we provide lodges with efficient and convenient access to the products they need.
This role involves active participation in lodge acquisition, maximizing account growth, driving the adoption of our proprietary platform, and ensuring exceptional service delivery across all client accounts.
What You'll Do (Key Responsibilities)
Lodge Acquisition & Sales Acquisition
- Prospect and onboard new lodges while building strong relationships with general managers, chefs, and procurement officers.
- Show them how Kijani delivers reliability, savings, and hassle-free ordering.
Account Growth & SKU Penetration
- Map menu cycles and procurement patterns to help lodges streamline their purchasing.
- Introduce them to our full catalogue and shift them from chaotic, ad-hoc orders to predictable monthly procurement.
Drive Adoption of Our Platform
- Guide lodges through our Procurement OS—from initial audits to WhatsApp-based ordering, demand planning, and automated replenishment.
- Make their lives easier.
Deliver Exceptional Service
- Conduct regular account reviews, resolve service issues quickly, and ensure every lodge gets accurate deliveries and clear communication.
Market Intelligence & Reporting
- Identify new sourcing opportunities, competitive pricing, and regional lodge openings.
- Report weekly on revenue progress, lodge movement, pipeline, and risk.
- Maintain accurate CRM data, lodge insights, and procurement cycles.
What We're Looking For (Qualifications and Skills)
Experience
- 3–5 years in sales, account management, or client-facing roles.
- Background in hospitality, tourism, food distribution, FMCG, logistics, or supply chain.
- Familiarity with the Mara lodge ecosystem or safari hospitality is a major plus.
Skills
- Natural relationship builder with strong communication skills (written, spoken, online).
- Analytical mindset—you can spot patterns in procurement data and turn them into opportunities.
- Comfortable with CRM tools and structured reporting.
- Valid driver's license and confident driving across varied terrain.
- Ready to travel regularly across lodge clusters.
