The Retail Territory Manager is responsible for managing, optimizing, and developing the economic and commercial performance levels of a network of stations. The role involves controlling financial risks and ensuring strict adherence to standards regarding safety, quality, hygiene, environment, and brand representation.
Key Responsibilities
Maintain and develop profitable sales within the allotted territory in accordance with predetermined marketing policies.
Draw up P&L forecasts at least once a year for each station under jurisdiction and balance the P&L forecast for Company-operated stations.
Develop a profitability grid for each CODO (Company Owned Dealer Operated) and DODO (Dealer Owned Dealer Operated) station.
Calculate the working capital requirement for company-operated station(s).
Conduct monthly gauging (dip readings) in each of the stations and perform monthly station pump index readings to verify compliance with exclusive supply rules.
Measure fuel losses and gains by performing meter dip analysis and recommend necessary action to mitigate and reduce losses above tolerance.
Analyze sales of fuel, LPG, and Lubes on a daily, weekly, and monthly basis and diversification sales monthly and ensure achievement of monthly and annual sales and profitability targets for each site.
Monitor territory delivery of the Customer Commitment (Monthly service standard and housekeeping checks, Mystery shopper surveys) and compliance to Site Operations/HSSE standards, contracts, and all legal and regulatory compliance by the Dealer. Instigate remedial action plans where necessary.
Conduct monthly checks of cash for each of the company-operated stations and calculate cash in hand and banking reconciliations against sales.
Handle termination of dealer contracts and manage the commercial aspects of contracts with dealers.
Recover receivables and collect unpaid invoices to ensure no outstanding overdue amounts (TAR management).
Facilitate timely and professional resolution of customer complaints at sites.
Prospect for new sites.
Propose training plans for station staff and ensure attendance to compulsory training sessions.
Requirements
Bachelor’s degree in Business.
Excellent knowledge of Group procedures, standards, and norms.
Advanced Computer Skills in MS Office, Accounting Software and Databases.
Excellent analytical and numerical skills.
Accuracy and keen attention to detail.
High integrity, confidentiality, and self-driven nature with the ability to work under minimal supervision.
How to Apply
Interested and qualified candidates should apply online via the Bridge Talent Management portal at bridgetalentgroup.zohorecruit.com.
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