The Retail & SME Dealer will be responsible for driving Forex revenues through active engagement with the bank's Retail and Business Banking Division. The role involves supporting branches through training, capacity building, and resolving queries while maintaining competitive FX processes and products. The successful candidate will build strong client relationships and provide expert treasury solutions tailored to their needs.
Key Responsibilities
Enhance Forex revenues through proactive engagement with the Retail and Business Banking Division.
Regularly interact with branches, participate in relevant forums, and support branch staff through training and capacity-building efforts.
Resolve branch queries promptly and improve FX processes and products to stay competitive.
Build and maintain strong client relationships, offering tailored treasury solutions to meet financial needs.
Provide expert advice on treasury products, risk management, and market trends.
Develop and execute strategies to boost Forex sales and revenue from Retail and SME customers.
Stay updated with market trends, economic indicators, and regulatory changes.
Develop expertise in various treasury products and provide insightful recommendations on investment opportunities and risk management.
Track and report Forex product performance across branches.
Monitor Incoming and Outgoing Swift performance to ensure efficiency.
Work with Marketing & PR to support Forex product promotions and establish a strong outdoor presence.
Qualifications, Skills & Attributes
A University Degree in a business-related field.
ACI Dealing Certificate is mandatory.
A minimum of 4 years’ experience in a busy dealing room.
Thorough understanding of Central Bank of Kenya (CBK) and Banking Acts.
Comprehensive knowledge of Treasury functions, including Back-Office processing.
Strong presentation, risk analysis, and treasury operations skills.
Excellent communication, strong selling, networking, negotiation, and persuasion skills.
Analytical, presentation, and report writing abilities.
Team-oriented with the capability to work under pressure.
Self-motivated with the ability to work with minimal supervision.
Resilient and adaptable to challenging targets.
Special Requirement: Frequent travel required for branch and customer visits.
How to Apply
Interested and qualified candidates should apply online via the Co-operative Bank of Kenya recruitment portal at https://www.myjobmag.co.ke/apply-now/1231882. Alternatively, candidates can visit the bank's official website at www.co-opbank.co.ke for more information.
