Sidel is looking for a Regional Field Service Engineering (FSE) Manager for Automation. The successful candidate will lead and manage a team of Field Service Engineers, ensuring efficient technical interventions, adherence to safety standards, and alignment with company strategic goals in the beverage packaging industry.
Key Responsibilities
Team Leadership & Escalation: Serve as the first point of contact for FSEs regarding on-site issues or technical challenges. Provide guidance and resolve problems during interventions.
Intervention Planning: Collaborate with relevant stakeholders to ensure interventions are thoroughly prepared, covering technical requirements, timing, and resources.
Resource Management: Support the planning team by identifying and assigning FSEs based on their specific skill sets and availability.
Performance Management: Set and monitor KPIs, conduct Annual Performance Assessments (APA) including mid-year and end-of-year reviews, and manage team development.
Safety & Compliance: Lead Root Cause Analysis (RCA) for any on-site accidents in collaboration with the HSE team. Ensure all FSEs maintain up-to-date HSE training and certifications.
Administrative Oversight: Manage FSE leave requests, review post-intervention reports for accuracy, and approve expenses in coordination with the finance department.
Talent Development: Promote continuous multi-skill development for the team and provide necessary tools and Personal Protective Equipment (PPE).
Recruitment: Lead efforts to identify, interview, and onboard new FSEs to meet technical and organizational requirements.
Feedback & Process Improvement: Gather post-intervention feedback from engineers to improve working conditions and operational processes.
Requirements & Qualifications
Education: A Bachelor's degree (BA/BSc) or Higher National Diploma (HND) in a relevant field.
Industry Knowledge: Mandatory technical knowledge within the beverage industry.
Leadership: Demonstrated leadership, communication, and organizational skills.
Competencies: Ability to manage team performance, handle escalations, and align technical staff with organizational objectives.
How to Apply
Interested and qualified candidates should apply via the Sidel careers portal on their website. Follow the link below to access the application page.
