Administration and Office SupportFull-TimeJunior-level(1-2 yrs)
Job Description
Role Overview
VIP Hotel Madeya is seeking a professional and customer-oriented Receptionist to manage front office operations and provide high-quality administrative support. As the first point of contact for the establishment, the Receptionist will welcome guests, answer and route incoming calls, manage schedules, and uphold superior standards of customer service.
Key Duties & Responsibilities
Greet and welcome guests and visitors in a friendly and professional manner.
Manage front office operations, incoming telephone calls, and appointments.
Maintain front desk cleanliness and ensure proper office systems are maintained.
Manage schedules, visitors, and general administrative requests.
Qualifications & Skills
Diploma or Certificate in Business Administration, Front Office Operations, Customer Service, or a related field.
Minimum 1-2 years' experience in a corporate receptionist, front office, or administrative support role.
Excellent verbal and written communication skills with professional telephone etiquette.
Strong customer service and client relationship management skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office systems.
Ability to manage calls, schedules, visitors, and front office operations efficiently.
How to Apply
Walk-in Interview Date: August 6, 2026 at 10:00 AM
Venue: The VIP Luxury Lounge Milimani (Conference Hall)
Requirement: Carry your original certificates
Email Application: Send your CV to manager.thedockcruise@viphotel.co.ke and CC sales.luxury@viphotel.co.ke
How to Apply
Attend the walk-in interview on August 6, 2026 at 10:00 AM at The VIP Luxury Lounge Milimani (Conference Hall). Carry your original certificates.