Administration and Office SupportFull-TimeEntry-level(0-1 yr)
Job Description
Role Overview
Established 12 years ago, PrideInn Hotels, Resorts & Camp stands as a prominent and rapidly growing hospitality brand that takes great pride in its Kenyan roots. We are seeking a professional Receptionist to join our team in Nairobi. The successful candidate will be the first point of contact for our organization and will be responsible for providing a high-quality guest experience.
Key Responsibilities
Greet visitors and guests as they arrive at the front desk and provide them with necessary information.
Answer, screen, and forward incoming phone calls while providing basic information when needed.
Manage front desk activities, including handling inquiries and scheduling appointments.
Direct guests to the appropriate offices or departments.
Ensure smooth communication flows within the organization.
Perform basic administrative tasks such as filing, data entry, and managing correspondence.
Utilize the Opera Property Management System for front office operations.
Requirements and Qualifications
Education: Minimum of a BA/BSc/HND degree in a relevant field.
Technical Skills: Must have a functional understanding and experience using the Opera system.
Personal Attributes: Excellent communication skills, professional appearance, and the ability to multitask in a fast-paced environment.
How to Apply
Interested and qualified candidates should apply online via the recruitment portal. Please follow the instructions provided to submit your CV and cover letter.
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