The Pharmacy and Poisons Board (PPB) is the Drug Regulatory Authority established under the Pharmacy and Poisons Act, Chapter 244 of the Laws of Kenya. The Board regulates the Practice of Pharmacy and the Manufacture and Trade in drugs and poisons. The Quality Management System Officer is responsible for implementing and maintaining the Board's Quality Management System (QMS) in accordance with ISO 9001 and other applicable international standards. This role ensures the highest standards of safety and efficacy are met through rigorous documentation, auditing, and continuous improvement processes.
Duties and Responsibilities
Implementing and maintaining the PPB Quality Management System (QMS) in accordance with ISO 9001 and other applicable international standards.
Coordinating the development, review, updating, control, and maintenance of QMS documentation in line with approved policies and procedures.
Uploading, updating, and maintaining QMS documents, records, minutes, and corrective action plans in the quality management system software.
Sensitizing and training staff on QMS documentation requirements, ISO 9001 standards, and quality management system processes.
Monitoring, evaluating, and reviewing the implementation and continued suitability of the QMS, and recommending areas for improvement.
Participating in the planning and implementation of internal quality audits in liaison with the Senior Quality Management Systems Officer.
Conducting internal audits as per approved audit plans and established quality management procedures.
Compiling, analysing, and preparing audit findings and reports to determine levels of compliance and opportunities for improvement.
Monitoring, following up, and reporting on the implementation and close-out of corrective and preventive action plans (CAPA) arising from internal and external audits.
Compiling and analysing customer complaints and customer service charter performance data, monitoring compliance with service delivery timelines, and preparing reports for submission to the Senior Quality Management Systems Office.
Requirements for Appointment
Bachelors’ Degree in Sciences or Social Sciences/Business Administration or its equivalent from a recognized institution.
Proficiency in computer applications.
How to Apply
Interested and qualified candidates should apply online through the Pharmacy and Poisons Board recruitment portal at hr.pharmacyboardkenya.org.
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