Protocol Officer/ Reception Officer 1

Duties and Responsibilities

• Receiving and ushering VIPs/guests during State functions and national days’ celebrations.
• Maintaining a daily record of visitors' details.
• Manning the reception desk and profiling visitors.
• Maintaining a good ambience in the reception area.
• Responding to visitors' queries and telephone inquiries.
• Recording and confirming visitors’ appointments.
• Receiving, guiding, and directing visitors to designated offices and areas.
• Issuing visitors' passes.
• Making seating arrangements and tagging VIP seats during official and government functions.

Requirements for Appointment

For appointment to this grade, an officer must have:

• Bachelor’s Degree in any of the following disciplines: Public Relations, Public Administration, Political Science, or equivalent qualification from a recognized institution.
• Shown merit and ability as reflected in work performance and results.
• Certificate in computer applications from a recognized institution.
• Satisfy the requirements of Chapter Six of the Constitution of Kenya.

Additional Requirements for Successful Candidates

Successful candidates shall be required to provide clearances and attach copies or evidence of the following updated documents:

• Kenya Revenue Authority (KRA)
• Ethics and Anti-corruption Commission (EACC)
• Criminal Investigation Department (Certificate of Good Conduct)
• Higher Education Loans Board (HELB)
• Credit Reference Bureau (CRB)

Note

• Women and persons living with disabilities who meet the specified requirements are encouraged to apply.
• Salary and benefits are as per the guidelines by Salaries and Remuneration Commission (SRC).

How to Apply

Prospective candidates are encouraged to apply online using the County Public Service Board website: cpsb.kirinyaga.go.ke on or before midnight on Friday, 29th May 2026. Hand-delivered applications will not be accepted. Shortlisted candidates will be required to produce original documents during the interview.