Family Bank is seeking a Projects & Facilities Manager to oversee maintenance operations for bank assets and properties, including planning, coordinating, and controlling the technical facilities and property maintenance operations of the Bank. The role also provides cross-cutting technical support to branch fit-outs, engineering, security, and ICT projects.
Key Responsibilities
Facilities Management Operations
Implement preventive maintenance programs for critical systems to achieve target uptime.
Manage vendors and contracts to ensure continuity of services and operational efficiency of installations.
Liaison with stakeholders to ensure seamless resolution to breakdowns.
Conduct and document regular facilities inspections.
Championing the adoption of automation, including Facilities Management Information System (FMIS).
Budget and Cost Management
Develop annual OPEX and CAPEX budgets using historical cost data, lifecycle costing models, and FM benchmark metrics.
Utilize ERP and FMIS systems for accurate forecasting and variance analysis.
Monitor real-time budget utilization on a monthly basis, carry out variance analysis, and implement cost-control interventions.
Conduct re-measurement of completed works against BOQs, drawings, and jobcards to identify overstatements, validate quantities, and drive cost savings/cost avoidance.
Review and approve vendor invoices and job cards by validating rates, quantities, SLAs, PM schedules, and completed works against contracts and technical specifications.
Evaluate and approve equipment replacement options using Total Cost of Ownership (TCO) models—including lifecycle cost, energy efficiency, maintenance frequency, asset criticality, and expected lifespan.
Projects Management
Provide technical oversight for branch fit-out and office reorganization projects, including design review, coordination with consultants, and adherence to building codes.
Develop project plans and track execution to optimize quality, timelines, and cost performance.
Provide cost-benefit analysis and benefits for planned projects.
Oversee project site supervision and quality assurance.
Asset Lifecycle Management
Maintain an updated register of both bank-owned and leased assets.
Track asset performance, repairs costs and develop replacement plans - ensure asset transfer forms are filed and FMIS update.
Maintain a register of asset warranties and documentation.
Ensure disposal of assets in line with Bank policy. Conduct asset audits and identify idle assets for repurposing.
Governance and Compliance
Ensure leased and bank-owned facilities are in compliance with regulatory legislation as applies to facilities and property management and for branches.
Ensure adherence to policies, procedures and standard operating procedures.
Address and close issues raised by Audit, Operational Risk, and OHS Departments.
Continuous review and maintain up-to-date Facilities & Logistics Manuals.
Sustainability
Implement initiatives aligning with the Bank's ESG frameworks and policy.
Provide technical support to sustainability initiatives for both hard and soft facilities operations.
Champion energy efficiency initiatives including LED upgrade and adoption of solar and cheaper alternative sources of power.
Review new equipment and installations to ensure conformance to the Bank’s sustainability goals.
Performance Management
Cascade BSC and departmental targets and ensure upload to portal.
Identify relevant training and development programs and recommend for attendance.
Carry out coaching and mentoring sessions and performance management reviews.
Requirements & Qualifications
Academic Qualifications: Bachelor’s degree in Electrical/Mechanical Engineering.
Certifications: Facilities Management Certification and Project Management Training.
Experience: Minimum of 5 years of total experience.
Technical Expertise: Strong understanding of building systems, facilities operations, maintenance schedules, and statutory requirements.
Lease Negotiation: Excellent negotiation skills and commercial awareness to manage lease terms effectively.
Attention to Detail: Strong focus on documentation, regulatory compliance, and data accuracy.
Problem Solving: Proactive approach to addressing issues and resolving disputes.
IT Proficiency: Familiarity with facilities management software (e.g., CAFM systems), MS Office, and lease management tools.
How to Apply
Apply online by sending your application to the email: recruitment@familybank.co.ke before the closing date of 30th May 2026. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
