Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
Peach Cars is an e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach, we believe cars are more than their component parts – they represent freedom, opportunity, and status.
The Product Operations Associate (internally referred to as Product Associate Manager) at Peach will own critical elements of product management and operational integration. The role involves bridging the gap between product development and branch operations to ensure seamless feature adoption and high-quality user experiences.
Key Responsibilities
Release & Testing Support: Support structured feature releases by coordinating User Acceptance Testing (UAT), maintaining testing discipline, and ensuring smooth validation before and after go-live.
Product Request Management: Own the structured intake, tracking, and organization of product requests to ensure visibility, clarity, and prioritization readiness.
Branch-Level Product Enablement: Drive branch-level adoption of product workflows by supporting rollouts, reinforcing compliance, and identifying operational friction.
Documentation & Training: Maintain accurate and up-to-date product documentation while supporting onboarding and ongoing user enablement.
Operational Product Insights: Monitor product usage and operational patterns to surface adoption gaps, recurring issues, and structured feedback to the Product team.
Requirements and Qualifications
Bachelor’s degree in Business, IT, Engineering, Operations, or a related field.
1 to 2 years of experience in operations coordination, product support, project coordination, QA testing, or a similar structured environment.
Strong organizational and documentation skills.
Comfort working with dashboards, spreadsheets, and internal systems.
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