Principal ICT Assistant

Role Overview: Principal ICT Assistant (WRTI)

This role is centered on coordinating the implementation and monitoring of database server engines, managing all aspects of the database including installation, configuration, data migration, security, backups, troubleshooting, and data recovery.

Duties and Responsibilities

• Coordinate planning and implementation of databases to ensure adequate hosting, availability, and security of information.
• Coordinate access and security, controlling access permissions and privileges to ensure only authorized access to data.
• Coordinate monitoring of database and application performance and managing parameters to provide fast and optimal query response to front end users.
• Supervise development of database documentation, including data standards, procedures and definitions for the data dictionary (metadata – data about data).
• Supervise deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues.
• Coordinate data storage and recovery.
• Coordinate support of user requests.
• Coordinate implementation and review of ICT security policies, standards, procedures and guidelines to align with the GOK standards.
• Monitor Security Systems in the Institute including Firewall, Antivirus, CCTV and Uninterruptible Power Systems (UPS).
• Coordinate design, implementation, operation and maintenance of the information security management system.
• Coordinate maintenance of ICT security tools and contact lists and analyse system security logs.
• Coordinate implementation of security awareness, training and educational activities to promote risk awareness.
• Coordinate creation of user profiles and passwords for staff access to domain services.
• Coordinate design set up, management and configuration of complex switching environments and complex wireless networks.
• Coordinate configuration, set up and maintenance of Firewalls, routers, VPN Concentrators and Security appliances for access to vital mission critical applications.
• Supervise set up and maintenance of the LAN and its associated components.
• Provide technical assistance and support to internal staff, vendors, and partner agencies to ensure optimal use of systems.
• Supervise network upgrades.
• Coordinate system audits and investigations by managing plans, strategies, and procedures for the design, implementation, maintenance, and upgrade of systems.
• Coordinate management of Institute’s website and the intranet.
• Coordinate maintenance of the telecom’s infrastructure.

Requirements for Appointment

For appointment to this grade, a candidate must have:

1. Diploma in any of the following disciplines: Information Communication Technology, Computer Science, Software Engineering, ICT Project Management, Computer Engineering, Information Systems, Business Management and Information Technology or equivalent qualification from a recognized institution.
2. At least any one (1) certification from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution.
3. Cumulative service period of twelve (12) years’ work experience, three (3) of which should have been at the level of Senior Information Communication Assistant I or in a comparable position.
4. CISA Membership or an equivalent ICT professional body.
5. Supervisory Skills Course lasting not less than two (2) weeks from a recognized institution.
6. Demonstrated professional competence and ability as reflected in work performance and results.