Personal Assistant (PA) & Marketing Officer

Key Responsibilities

Front Office & Administration

• Receive parents and visitors, directing them to the relevant personnel with professionalism and courtesy.
• Effectively handle telephone requests on behalf of callers or the school, ensuring accurate and timely responses.
• Provide the highest standard of customer care to parents and visitors, upholding the school’s image at all times.
• Ensure safety procedures are followed by issuing passes and lanyards to all visitors and maintaining accurate visitor sign-in records.
• Assist with filing, photocopying, and circulation of correspondence as required.
• Provide administrative assistance to staff as needed.
• Support the Headteacher with scheduling, follow-ups, and preparation of basic documents.
• Act as a liaison between the school and the HR Department.
• Ensure the reception area remains tidy and welcoming.

Marketing & Enrollment Support

• Inquiry Handling: Facilitate the initial inquiry process by sharing school brochures and relevant information with prospective parents to support enrollment growth.
• Content Gathering: Help identify and collect highlights, photos, and stories from school activities for use by the marketing team.
• Collateral Maintenance: Monitor and replenish marketing materials, brochures, and branding displays in the reception area to ensure they are well-presented.
• Visit Coordination: Facilitate school tours for prospective families, providing a professional first point of contact.
• Data Tracking: Assist in compiling enrollment inquiries and visitor feedback to help the school leadership identify marketing trends.

Communications & Event Logistics

• Parental Outreach: Support the communication process with parents regarding school life, ensuring all messaging is consistent with the school’s professional tone.
• Information Distribution: Coordinate the timely distribution of newsletters, announcements, and notices across various school channels.
• Event Support: Provide logistical and on-ground support for the coordination of weekend and holiday school events, Open Days, and activities.
• Digital Updates: Assist in the preparation and posting of approved announcements or event recaps for school noticeboards and digital platforms.

Qualifications and Experience

• Bachelor’s degree in Administration, Communications, Management, or a related field.
• Minimum of 2 years of proven experience in an administrative or assistant role.
• Experience in an educational setting is preferred.
• Basic working knowledge of Microsoft Office and Google Suite applications.
• Strong command of written and spoken English.
• Competence in record-keeping, data management, and file systems.

How to Apply

Interested and qualified candidates should apply online via the Aga Khan Education Service recruitment portal at krb-xjobs.brassring.com.