At NALA, we are dedicated to reducing the cost and increasing reliability for sending money. We partner with governments to acquire licenses, which enable us to build innovative products and services, unlocking faster, safer, and more affordable cross-border payments. We are looking for a People Operations Associate for a 6-month temporary engagement to support our People function.
Key Responsibilities
People Operations & Documentation Support
- Support onboarding and offboarding processes, including preparation and coordination of required documentation.
- Support maintenance of complete, accurate, and up-to-date employee records (digital and physical).
- Support updates within HR systems and internal tracking tools to ensure data accuracy.
- Assist in preparing standard employment letters and documentation.
- Support tracking of probation confirmations, leave records, and key documentation timelines.
- Support adherence to internal policies and documentation standards.
- Respond to employee queries in a timely and professional manner, escalating complex matters appropriately.
Confidentiality & Data Integrity
- Support secure handling of sensitive employee information.
- Maintain structured and organized filing systems to ensure confidentiality and accessibility.
- Support compliance with internal data protection standards and documentation protocols.
Administrative & Office Management Support
- Support smooth day-to-day office administration and coordination.
- Assist in organizing onboarding logistics, internal meetings, and People-related sessions.
- Support vendor coordination for office services and facilities-related matters.
- Maintain structured administrative processes to ensure operational consistency.
Employee Experience Coordination
- Support organization of engagement initiatives and internal People communications.
- Assist in ensuring employees receive timely information and structured support.
- Contribute to maintaining a professional, responsive, and reliable People experience.
What Success Looks Like
By the end of this 6-month engagement:
- Employee lifecycle processes continue smoothly with no operational gaps.
- All employee documentation and data are accurate, complete, and consistently maintained.
- Sensitive information is handled with discretion and in line with internal standards.
- Employees receive timely, clear, and professional support for People-related queries.
- Office and administrative processes remain structured and reliable.
- The People function remains organized, responsive, and trusted throughout the coverage period.
Requirements
- Approximately 2+ years' experience in HR, People Operations, or an administrative support role.
- Bachelor's Degree (BA/BSc/HND) in Human Resources or a related field.
- Demonstrated experience supporting employee lifecycle processes.
- Strong attention to detail and high level of organizational discipline.
- Proven ability to handle confidential information with maturity and discretion.
- Strong communication skills with a responsive working style.
- Experience supporting office administration and coordination.
- Ability to prioritize and maintain structure in a fast-paced environment.
How to Apply
Interested and qualified? Go to NALA on LinkedIn to apply via the following link: Apply Here.
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