People & Culture Business Partner

Information about the role

The People & Culture Business Partner (BP) plays a crucial role in the execution of the Human Resource Transformation Strategy. Partnering with Client Business Leaders in support of strategic business objectives, the Business Partner advises and coaches executives, managers and employees in all elements of the employee life cycle. The BP works collaboratively with P&C Centres of Expertise, the Operational Effectiveness unit, and the P&C Executive office to deliver integrated HR solutions, including workforce planning, performance management, talent transformation, management and leadership development, digitalisation, and all issues related to the rhythm of the P&C business.

Note on Location: Preferred location is United Kingdom - Remote/home-working; however, the successful candidate can be based in any location where World Vision is registered to operate (including Kenya).

Major Responsibilities

Strategic Partner for leaders and client group senior leadership teams:

• Work as a first-level consultant with leaders and managers to identify strategic people needs.
• Act as a thought partner with leaders and managers to improve people-related priorities in the business unit.
• Assist leaders and managers with strategic planning and forecasting needs regarding people.
• Provide assistance and guidance to leaders and managers on the full range of P&C activities associated with the rhythm of P&C business.
• Act as an initial point of contact and intermediary for leaders and managers in assigned business units.
• Coach leaders and managers on HR and people management practices.
• Maintain current understanding of the client’s department, strategy, and people-related issues by becoming a valuable member of the client's leadership team.

Change Agent for client groups:

• Collaborate with leaders and managers to design organizational structures and job roles.
• Function as HR lead for leaders and managers going through organizational restructures.
• Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.
• Advise leaders and managers on the need for, development and ongoing changes of the department's people plan.
• Actively partner with leaders and managers to collaboratively identify practice improvement.

Employee Champion:

• Act as a single point of contact and intermediary for employees, leaders, and managers in assigned business units.
• Direct employees to P&C Helpdesk and P&C Generalist Services as appropriate; handle employee issues escalated from the P&C Help Desk.
• Provide guidance, counselling, and training to executives on employee relations issues.
• Assist leaders and managers with issues related to interviewing, hiring, terminations, promotions, performance review, and other HR topics.
• Occasionally investigates and recommends solutions to employee relations issues in a quick and efficient manner.

Functional Expert:

• Maintain knowledge of legislation and regulations that relate to HR issues, and collaborate with the office of the CPO in developing appropriate policies and procedures.
• Collaborate with other P&C teams on cross-functional HR initiatives that support current and future business strategies.
• Coordinate with Operational Effectiveness units to discuss/collaborate on operational P&C issues that have arisen in client groups.
• Communicate regularly with the Centres of Expertise to collaborate on issues related to client groups and give feedback on rhythm of business and P&C priority issues.

Requirements: Knowledge, Skills, and Experience

• Five to eight years’ experience in HR Business Partnering or related high-level specialist role.
• Strong consultation skills and experience influencing and interacting with senior leaders.
• Outstanding people and client relationship skills. Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving.
• Bachelor degree from a college or university and four or more years of related human resources experience, or an equivalent combination of education and experience.
• Strong business acumen in multi-national environment.
• Ability and willingness to travel up to 10% of the time.
• Fluency in English (speaking, reading, and writing).

Preferred:

• Professional certificate in HR/OD/ Management.
• Experience working in Human Resource/People & Culture with an INGO.