As the Head of People & Culture/HR, you'll be the architect of HealthyU's organization growth, talent strategy, culture, and employee experience. You'll lead with empathy and boldness, building systems that scale while nurturing a mission-driven, high-performing team that shows ownership and agility. This role blends strategic foresight with hands-on execution—ideal for a builder who thrives in fast-paced, purpose-led environments.
Key Responsibilities
People Strategy & Organizational Growth
- Co-create & execute a people strategy aligned with HealthyU's growth, values, and impact goals.
- Own talent metrics and organization culture strategy to nurture ownership and agility.
- Manage HR budgets and work across Business Units (BUs) to ensure efficient allocation of resources.
HR Policies & Administration
- Establish, administer, and update HR policies, systems, and procedures that facilitate effective people management and HR service delivery.
- Ensure complete adherence to internal policies, external regulations, and labor laws, emphasizing zero-tolerance policies and upholding company values.
- Drive all HR administrative functions, including payroll, benefits administration, and employee records management with accuracy and confidentiality. Manage staff benefits including medical insurance and pension.
- Maintain all HR records with 100% precision and strict confidentiality.
- Ensure job descriptions and performance targets are up to date and reviewed regularly.
- Implement HR information systems and technologies to streamline operations.
- Address and resolve employee conflicts and grievances in a timely and effective manner.
Compliance & Legal
- Ensure strict compliance with labor laws across all jurisdictions, collaborating closely with the legal team on disciplinary matters.
- Identify, report, and mitigate potential risks associated with staff employment, including data protection, compliance with HR policies, labor laws, and other legislation.
- Immediately report any potential risk to the CEO and suggest preventive actions.
- Undertake HR and administration audits and actively participate in risk management committees to protect company interests.
- Ensure Collective Bargaining Agreement is adhered to when dealing with union members.
Talent Acquisition & Employer Branding
- Proactively partner with BU Heads for workforce planning, and effective and efficient fulfillment of talent acquisition needs.
- Build robust employer branding that attracts mission-aligned, high-quality, and diverse talent.
Performance, Growth & Learning
- Oversee the end-to-end performance management process, ensuring alignment of employee performance with Company goals, assisting in creating and retaining high-performing employees and teams.
- Develop strategies for employee reward and recognition, motivation, and retention.
- Identify and address talent gaps through succession planning activities in collaboration with leaders and managers.
- Provide guidance to managers and employees on salary administration and reward programs.
- Launch learning programs, mentorship, and coaching to build internal capability.
- Drive succession planning and leadership development for future-ready teams.
Compensation, Benefits & Well-being
- Design equitable, transparent compensation frameworks that reward impact and growth.
- Manage benefits and wellness programs that support holistic well-being.
What You Bring
- 10+ years in progressive HR roles, including 4 years of leadership experience.
- Proven experience in managing and working with multicultural teams of 400+ employees, and prior experience handling Unions.
- High level of integrity, confidentiality, and professionalism.
- Deep understanding of African labor laws.
- Experience building culture and systems from scratch.
- Exceptional leadership and interpersonal communication skills.
- Strong emotional intelligence, strategic thinking, problem-solving, and execution skills.
- Passion for social impact, inclusion, and human-centered design.
- Membership in IHRM.
- Preferred: Masters in HR / Psychology or related field.
- Proficiency in HR software and Microsoft Office Suite.
- BA/BSc/HND qualification.
Bonus Traits
- You think like a founder, act like a coach, and build like a designer.
- You're energized by ambiguity and see every challenge as a chance to grow.
- You believe people are the heart of every great company—and you know how to unlock their potential.
