People & Admin Associate

About the Role

The People & Admin Associate is a key role that ensures the EIDU Kenya office operates efficiently while providing administrative support to the People department. In this role, you will be responsible for the smooth running of our Nairobi office, managing logistics, coordinating travel, overseeing supplies, and ensuring that day-to-day operations support a productive environment for the team. You will also support the delivery of HR administrative processes including onboarding and offboarding coordination, benefits administration, HRIS record management, and contract tracking among others.

Key Responsibilities

Office Administration

• Own the day-to-day running of the office — supplies and equipment orders, office utilization, and logistics ensuring timely delivery.
• Support the planning and coordination of office events and staff meetings.
• Act as a liaison between HR, Procurement, Operations and Finance for office-related tasks.
• Act as the first point of contact for visitors and external partners at the office.
• Ensure smooth day-to-day operations of the office environment.

HR Operations Support

• Assist in onboarding and offboarding processes, including documentation, system setup, and coordination with supervisors.
• Support contract renewals, including tracking timelines, preparing documents, and follow-ups.
• Assist in benefits administration (medical insurance, WIBA, pension, HELB) and ensure accurate record-keeping.
• Maintain and update HR records in HRIS (Personio) and ensure compliance with statutory requirements.
• Assist with payroll documentation and support HR in performance tracking.

Follow-Up and Coordination

• Monitor and follow up on office and HR tasks to ensure timely completion.
• Maintain communication with employees, supervisors, and external partners to support office and HR functions.

General Administrative Support

• Assist in document preparation, filing, and reporting.
• Support HR in executing operational projects and process improvements.

Experience & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3–5 years of experience in office administration and/or HR admin.
• Experience in a tech startup, NGO, or fast-paced environment where you’ve had to adapt quickly.
• The desire to use your skills to bring about positive social impact.
• A genuine comfort with a hybrid/multifaceted role — you’re not looking for a pure HR position; you enjoy the variety of owning both people and admin operations.
• Strong organizational, multitasking, and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in HR systems (e.g. Personio or similar), MS Office, Google Workspace and online collaboration tools such as Slack.
• Strong attention to detail with the ability to proactively problem-solve and move work forward independently.
• Reliable and accountable — you follow through on commitments, meet deadlines, and take ownership of your work and outcomes.
• Can thrive in an agile environment where priorities shift quickly without losing focus or momentum.

What We Offer

• Work with a smart and ambitious team based in Kenya, Nigeria, and Germany directly contributing to solving the global learning crisis.
• A financial runway that ensures you have the security and resources you need to excel.
• An open environment where feedback is welcomed promoting mutual growth.