Kinetic Investment Ventures Ltd is a construction and home development company dedicated to making property ownership accessible and achievable. We combine professional construction services with structured project financing to support clients in building residential and commercial properties efficiently and affordably.
The Operations Officer is responsible for supporting the smooth execution of the company’s construction financing operations. The role ensures timely loan processing, accurate documentation, effective project monitoring, and proper disbursement control across financed developments. This role acts as the operational backbone between credit, risk, project monitoring, and client service teams.
Key Responsibilities
Loan & Credit Operations
Process loan applications and ensure completeness of documentation.
Coordinate with credit teams for appraisal, approval, and compliance checks.
Prepare loan files and ensure accurate data entry into systems.
Track approval workflows and support credit committee processes.
Disbursement & Funds Control
Support milestone-based disbursements for construction projects.
Verify completion milestones prior to release of funds.
Ensure compliance with approved budgets and funding structures.
Maintain disbursement schedules and records.
Project Monitoring & Coordination
Track project progress against approved timelines and budgets.
Liaise with developers, contractors, quantity surveyors, and project managers.
Prepare periodic project progress reports.
Flag delays, cost overruns, or risks to the Chief Executive Officer.
Documentation & Compliance
Maintain accurate loan and project documentation.
Ensure compliance with internal policies and regulatory requirements.
Support audits and internal reviews by providing documentation.
Maintain client records and operational files.
Client & Stakeholder Support
Serve as operational point of contact for clients and developers.
Provide updates on loan status, disbursements, and project progress.
Support resolution of operational issues and client queries.
Process & System Support
Use internal systems for loan tracking, project monitoring, and reporting.
Identify process gaps and recommend improvements.
Support automation and digitization initiatives.
Development of project management documents and workflows.
Reporting and Compliance
Renewals of licences and other regulatory certificates.
Monthly statutory returns of the company and tax returns.
Annual returns / tax returns.
Managing office operations and petty cash.
Key Performance Indicators (KPIs)
Loan Processing Efficiency – Turnaround time
Disbursement Accuracy – % compliant disbursements
Documentation Accuracy – Error rate
Project Monitoring – Reports submitted on time
Compliance – Audit & policy adherence
Client Satisfaction – Service feedback
Qualifications & Experience
Education: Diploma or Bachelor’s degree in Business Administration, Finance, Project Management, Construction Management, or related field.
Experience: 2–5 years’ experience in banking / financial services, loan operations, construction finance, real estate or project management.
Skills & Core Competencies
Strong documentation and record management skills
Understanding of loan operations and credit processes
Familiarity with construction project workflows
Good command of MS Office / ERP / Loan management systems
Attention to detail and process discipline
Problem solving, communication, and coordination
Time management, integrity, and confidentiality
How to Apply
To apply for this position, please send your CV and cover letter to careers@kineticinvestment.co.ke.
How to Apply
To apply for this position, please send your CV and cover letter to careers@kineticinvestment.co.ke.
