Operations Governance Lead

Key Responsibilities

• Lead operational governance reviews to identify gaps in accountability, controls, and execution discipline.
• Design and embed governance mechanisms, including decision rights, escalation paths, and management cadence.
• Drive standardization of core operational practices to improve consistency, quality, and service delivery.
• Strengthen control discipline, including documentation integrity, change control, and performance tracking routines.
• Facilitate executive and cross-functional working sessions to secure alignment and adoption.
• Produce executive-grade outputs and reports for senior leadership.

Requirements and Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related discipline; a Master’s degree (MBA/MSc/MA) is considered an advantage.
• Minimum of 8 years of progressive experience in operations governance, operational excellence, risk and controls, or consulting delivery.
• Demonstrated capability operating at a senior leadership level with strong facilitation and stakeholder influence skills.
• High standard of professional writing, documentation discipline, and structured thinking.
• Proven delivery record in complex, multi-stakeholder, or multi-site environments.

How to Apply

Interested candidates should submit their CV and a short cover note to: careers@hessonsconsulting.co.ke. Ensure the application is sent by the deadline of March 6, 2026.