The Officer, Business Process Automation role is designed to identify, analyze, redesign, and automate business processes across Operations and Business units. By leveraging data-driven insights and digital tools, the officer will improve operational efficiency, reduce risk, and enhance the overall client experience.
Key Responsibilities
Identify, analyze, redesign, and automate business processes across Operations and Business units.
Leverage data-driven insights and digital tools to improve operational efficiency and reduce risk.
Collaborate with team members and stakeholders to map and model processes.
Develop and implement automation solutions using Power Platform (Power Automate, Power Apps).
Build data visualization dashboards (Power BI) to track process performance.
Qualifications and Education
Education: First Degree in IT, Engineering, Actuarial Science, Data Science, Mathematics, Statistics, or a related field.
Experience: 2-3 years of demonstrated experience in process engineering, automation, or data analysis.
Project Experience: Direct experience with digital transformation or workflow automation projects.
Preferred Certifications (Added Advantage)
Microsoft Power Platform certifications
Lean Six Sigma Yellow/Green Belt
Data analytics certifications
Project Management (Agile or PMP fundamentals)
Competencies
Technical Competencies:
Continuous Process Improvement
Data analysis & visualization (Power BI)
Automation solution development (Power Automate, Power Apps)
Documentation and business case writing
Project & change management
Understanding of operational risk, controls, and compliance
Process mapping and modeling
Behavioural Competencies:
Adopting Practical Approaches
Documenting Facts
Examining Information
Exploring Possibilities
Analytical & critical thinking
Interacting with People
Team Working
How to Apply
Interested and qualified candidates should apply online by visiting the Standard Bank Group application page on SmartRecruiters via MyJobMag: Apply Now.
