The Manufacturing & Field Operations Supervisor is responsible for the frontline execution and supervision of manufacturing, installation, and onboarding activities. The role ensures that production outputs, field installations, and customer onboarding are completed safely, on time, in full, and to quality standards, while driving continuous improvement and team performance.
Duties and Responsibilities
Fabrication (Manufacturing Execution)
Supervise daily fabrication activities to meet production targets (quantity, quality, timelines)
Ensure adherence to standard operating procedures and specifications
Monitor material usage and minimize waste during production
Enforce 5S and safety standards within the fabrication area
Escalate production issues and support the implementation of corrective actions
Transport & Installation Operations
Plan and supervise toilet transport & installations in assigned areas
Ensure installations meet quality, safety, and compliance standards
Coordinate materials, tools, and workforce required for installations
Monitor installation timelines and resolve field execution challenges
Ensure proper handover of completed installation
Customers Onboarding
Oversee onboarding of new customers to ensure a smooth and positive experience
Support improvements in onboarding turnaround time and process efficiency
Address onboarding challenges and escalate issues where necessary
Engage customers and community stakeholders professionally during onboarding
Maintenance Operations
Ensure effective preventive and corrective maintenance of equipment and Fresh Life Toilets
Improve reliability and uptime of manufacturing tools and field assets
Drive initiatives to reduce maintenance costs and improve service delivery
Collaborate with innovation teams to enhance equipment performance
Support ongoing repair and maintenance to ensure customer satisfaction
Continuous Improvement & Problem Solving
Lead structured problem solving using CAPA and other methodologies
Identify operational inefficiencies and implement corrective and preventive actions
Standardize processes to reduce variability and improve output quality
Use data to drive decision-making and performance improvement
Team Supervision & Coordination
Supervise workmen, operators, and installation crews
Assign daily tasks and monitor execution against plans
Train team members on SOPs, safety, and quality standards
Enforce discipline, accountability, and adherence to company values
Provide regular feedback on team performance and development needs
Safety, Quality & Compliance
Enforce strict adherence to QHSE standards and policies
Conduct routine checks to ensure compliance with safety and quality requirements
Report incidents and support implementation of corrective actions
Reporting & Documentation
Maintain accurate records of production, installations, and onboarding activities
Track daily performance against targets and report variances
Ensure proper documentation of completed work and resource usage
Qualifications and Experience
Diploma or Bachelor’s degree in Construction, Engineering, or related field
2–4 years’ experience in fabrication, construction, installation, or field operations
Experience supervising field teams or production crews
Strong understanding of basic production, installation, and safety practices
Good problem-solving and decision-making skills
Ability to work in dynamic and community-based environments
Strong communication and coordination skills
How to Apply
Interested and qualified candidates should apply online via the recruitment portal: Apply Here
How to Apply
Interested and qualified candidates should apply online via the Fresh Life recruitment portal on odoo.saner.gy by following this link: https://www.myjobmag.co.ke/apply-now/1200663
