The Maintenance Supervisor is responsible for overseeing all maintenance activities across the company’s real estate portfolio to ensure properties are safe, functional, well-maintained, and cost-efficient. The role involves supervising technicians and contractors, planning preventive maintenance, ensuring quality control, sourcing materials, and maintaining proper documentation.
Responsibilities
Maintenance Operations
Plan, schedule, and supervise all routine and emergency maintenance works.
Ensure timely repairs of electrical, plumbing, mechanical, civil and general building systems.
Respond promptly to maintenance requests from tenants and property managers.
Ensure minimal downtime and disruption to tenants.
Team Supervision & Contractor Management
Supervise in-house technicians and outsourced service providers.
Allocate daily tasks and monitor performance.
Ensure contractors comply with agreed service standards and timelines.
Conduct regular site inspections.
Preventive Maintenance
Develop and implement preventive maintenance schedules.
Identify potential risks and breakdown points.
Recommend upgrades or replacements to aging systems.
Health, Safety & Compliance
Ensure compliance with occupational health and safety standards.
Enforce safety procedures on-site.
Ensure fire safety systems, lifts, generators and pumps are functional and certified.
Report and manage incidents and hazards.
Budgeting & Cost Control
Monitor maintenance expenses against budget.
Identify cost-saving opportunities.
Approve minor expenditures within assigned limits.
Track contractor costs and material expenses.
Quality Control & Material Sourcing
Ensure all maintenance works meet required quality standards.
Inspect completed works before approval.
Source cost-effective and durable materials.
Compare supplier quotations and support procurement decisions.
Monitor material usage to prevent wastage and losses.
Ensure materials comply with building and safety standards.
Communication & Documentation
Act as the key link between tenants, contractors, and management.
Provide clear instructions and work plans to staff.
Maintain accurate records including work orders, maintenance logs, inspection reports, contractor invoices, and asset registers.
Prepare regular technical reports for management.
Document recurring issues and propose long-term solutions.
Tenant Support
Attend to tenant complaints related to maintenance.
Ensure high service levels and tenant satisfaction.
Conduct handover inspections for new tenants.
Ensure accuracy of maintenance records.
Job Requirements
Education
Diploma or Degree in:
Electrical Engineering
Mechanical Engineering
Building Construction
Facilities Management or related field
Experience
Minimum 3–5 years’ experience in property or facilities maintenance.
Experience in residential, commercial, or mixed-use properties.
