Role Purpose
The Manager: HR Reporting, Insights & Decision Support serves as a strategic partner to the HR Director and HR leadership team. This role is accountable for delivering advanced HR analytics, generating actionable insights, and enabling evidence-based decisions. Additionally, the role is responsible for coordinating strategic initiatives, managing governance processes, and driving monthly budgeting and forecasting sessions. The incumbent will ensure operational excellence and alignment with organizational priorities.
Key Responsibilities
HR Reporting & Analytics
- Lead the design, delivery, and maintenance of HR dashboards, reports, data visualization, and analytics to support strategic decision-making aligned to Employee Experience principles.
- Conduct advanced trend analysis to identify risks, opportunities, and workforce insights across HR, Business, or Functional Leaders.
- Highlight risks and actionable data to make recommendations for process changes and action plans.
- Ensure timely and accurate month-end HR reporting and ad hoc analysis.
- Support internal and external survey activities and design HR KPI reporting tools linked to business strategy.
- Lead detailed analysis of the impact, efficiency, and effectiveness of major HR activities.
- Contribute to HR budgeting cycles through data-driven workforce cost analysis.
Decision Support
- Partner with the HR Director and Leadership team to coordinate HR strategic priorities, forums, and leadership decision-making.
- Drive monthly budgeting, forecasting, and variance review sessions, ensuring alignment with financial targets.
- Track HR strategic initiative progress and prepare high-quality executive reports and presentations.
- Coordinate leadership meetings and ensure timely follow-up on action items.
- Provide scenario planning, risk identification, and business case support to leadership.
Workforce and Headcount Management
- Develop and maintain workforce plans, headcount dashboards, and forecasting tools.
- Support in scoping, sourcing, and implementation of a workforce management system in partnership with Technology teams.
- Advise HR and line leaders on optimal staffing models, productivity measures, and organizational cost structures.
- Maintain a comprehensive, accurate, and up-to-date staff and headcount database/dashboard.
- Monitor and report on all employee and contractor movements and role changes across the organization.
Other HR Initiatives
- Support roll-out and implementation of MPA with employee engagement programs and Health Wellness & Safety (HSW) programs.
- Maintain up-to-date HR policies, ensuring alignment with relevant stakeholders.
- Lead or support special projects that enhance HR operational excellence and strategic impact.
How to Apply
Interested and qualified candidates should apply through the Safaricom recruitment portal on Oracle Cloud. Use the link provided in the application instructions to submit your application by March 15, 2026.
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