Human Resources and RecruitmentFull-TimeSenior-level(6+ yrs)
Job Description
Role Overview
SBM Bank Kenya is a leading financial institution seeking a Learning & Development (L&D) Manager to drive the organization's growth through strategic capability building. The successful candidate will develop and implement a bank-wide L&D strategy aligned with transformation priorities, regulatory requirements, and business goals. This role involves identifying skills gaps, designing innovative learning solutions, and fostering a culture of continuous learning and agility.
Key Responsibilities
Learning Strategy & Capability Development
Develop and implement a bank-wide L&D strategy aligned to transformation priorities and business goals.
Identify current and future capability gaps through skills audits and competency assessments.
Translate transformation and reengineering initiatives into relevant learning pathways.
Develop and maintain the bank’s competency framework to reflect evolving roles and emerging skills.
Design & Delivery of Learning Programs
Design, deliver, and evaluate blended learning solutions, including leadership development, digital skills training, and product knowledge.
Develop change-readiness programs for new processes, systems, and culture shifts.
Implement continuous learning initiatives such as coaching, mentoring, and peer knowledge-sharing.
Curate high-quality learning content and ensure compliance with regulatory training requirements (AML/CFT, data protection, etc.).
Maintain accurate learning records and report metrics to senior management.
Support for Transformation & Change Management
Work with leadership to deliver relevant learning interventions on time.
Facilitate learning that supports process reengineering, automation, and digital adoption.
Build employee agility, collaboration, customer focus, and innovation competencies.
Monitor the impact of learning on transformation outcomes.
Vendor & Budget Management
Identify, evaluate, and manage external training providers, consultants, and institutions.
Negotiate contracts and ensure value for money in learning investments.
Manage the L&D budget and track ROI for learning initiatives.
Leadership Development & Culture Building
Lead the rollout of leadership development programs for supervisors, managers, and executives.
Support culture transformation by embedding learning practices into daily work routines.
Promote a learning culture that encourages continuous development and curiosity.
Requirements & Qualifications
Bachelor’s degree in Human Resources, Education, Organizational Development, Psychology, Business, or a related field.
A Master’s degree is considered an added advantage.
7–10 years of progressive L&D experience, ideally within the Banking or financial services sector.
Demonstrated experience supporting organizational transformation, digital change, or reengineering initiatives.
Proven experience designing and delivering blended learning, e-learning, and leadership development programs.
Interested and qualified candidates are invited to apply for this position through the SBM Bank career link provided on MyJobMag: Apply via MyJobMag. Alternatively, you can visit the bank's official website at www.sbmbank.co.ke to explore the application portal.
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