Information TechnologyFull-TimeSenior-level(6+ yrs)
Job Description
Farsight Technologies is seeking a Lead Business Analyst to oversee business requirements analysis, process mapping, user engagement, and workflow optimization for enterprise ICT and tax administration systems projects. The role involves working closely with stakeholders, technical teams, and end-users to ensure requirements are translated into effective functional solutions. The successful candidate will be pivotal in business process transformation, requirements documentation, and solution validation across the project lifecycle.
Key Responsibilities
Business Analysis and Requirements Management
Lead requirements gathering sessions, workshops, and stakeholder consultations.
Analyze business processes, operational workflows, and functional requirements.
Develop business requirements documents, use cases, user stories, and process flows.
Design and document optimized business processes and workflows.
Coordinate system gap analysis and business process re-engineering activities.
Support functional system configuration, validation, and acceptance criteria development.
Facilitate user acceptance testing (UAT) and requirements validation.
User Experience and Process Optimization
Support user interface design and user experience optimization.
Develop workflow diagrams, process maps, and functional models.
Identify opportunities for automation and operational efficiency improvements.
Coordinate stakeholder feedback and change management activities.
Support training, user onboarding, and system adoption initiatives.
Reporting and Documentation
Prepare business analysis reports and stakeholder presentations.
Maintain requirements traceability matrices and project documentation.
Support project governance and reporting processes.
Qualifications and Experience
Bachelor’s degree in Business Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
CBAP, PMI-PBA, or equivalent business analysis certification is an added advantage.
Minimum of 5+ years of experience in business analysis and process improvement.
Minimum of 3 years of experience as a Lead Business Analyst on tax administration or enterprise systems projects.
Experience in user interface design and workflow/process optimization.
Proficiency in requirements management tools and business process modeling.
Knowledge of the Somali language or the ability to coordinate translation services is mandatory.
How to Apply
Interested candidates should submit their CV and a brief cover letter to the Farsight HR email: jobs@farsightafrica.com. Please include the job title in the subject line. Applications will be reviewed on a rolling basis.
How to Apply
Interested candidates should submit their CV and a brief cover letter to the Farsight HR email: jobs@farsightafrica.com. Ensure the job title is used as the subject line. Applications are reviewed on a rolling basis until the position is filled.
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