At M-KOPA, you'll lead the AI Operations team from day one—owning delivery, growing the function, and proving the value. Your team builds automations and agents for internal use and serves as internal consultants, helping Engineering integrate AI into customer-facing products. Join us in combining cutting-edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.
M-KOPA’s mission is to make high quality energy affordable to everyone. We have connected more than 400,000 homes in Kenya, Tanzania, and Uganda to solar power, with over 550 new homes being added every day.
Key Responsibilities
- Lead the AI Ops Team: Lead two AI Ops Engineers—own their delivery, development, and day-to-day work.
- Prioritization: Manage competing requests from multiple teams by applying and improving a clear prioritization framework.
- Implementation: Build and ship automations and agents that measurably improve how internal teams and customer-facing staff work.
- Stack Maintenance: Keep the AI tooling stack healthy as usage scales across 2,500+ employees.
- Strategy & Research: Stay current on emerging AI tools and technologies to evaluate practical value versus hype.
- Internal Training: Help refine AI training for the wider organization, including Engineering teams.
Technical Environment
- AI & Agentic Frameworks: Claude, Claude Code, Anthropic tooling, LangChain, MCP, Google ADK (or similar agentic tooling).
- Automation & Prototyping: Scripting, workflow tools, AI-assisted development, rapid prototyping (Vercel/Railway).
- Enterprise Tooling: Identity automation (Entra), internal platforms, Notion, HiBob integrations.
- Existing Foundation: Twelve months of Claude, Notion, HiBob, and Entra automations already running in production.
Our Approach
- Hands-on Execution: We build and ship working automations, not just advise.
- Value-Driven: We prove impact first, then expand the team and scope.
- Customer-Focused: We treat internal teams as customers and build tooling that works for them.
Requirements
- Education: BA/BSc/HND in a relevant technical field.
- Automation Experience: Hands-on experience building automations using scripting, workflow tools, or AI-assisted development.
- Agentic Frameworks: Proven experience building agents using frameworks like LangChain, MCP, Google ADK, or similar.
- Enterprise Platforms: Background in enterprise tooling such as identity automation (Entra), rapid prototyping (Vercel/Railway), or internal platforms.
- Leadership: Experience leading or mentoring engineers, including owning a team's delivery and professional development.
How to Apply
Interested and qualified candidates should apply online via the M-KOPA career portal at jobs.ashbyhq.com.
